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Head of Crew Operations (m/f/d)

Doehle

Hamburg permanent

Posted: November 3, 2025

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Quick Summary

The Head of Crew Operations will be responsible for leading and overseeing all crew operations activities across the fleet, managing a team of 10 colleagues, and ensuring the smooth operation of the ship.

Job Description

Your mission:
The PETER DÖHLE Schiffahrts-KG is a provider of global maritime services with roots in Hamburg and home ports all over the world. We see ourselves as a company group rich in tradition yet future-oriented, providing tailor-made solutions for the entire shipping industry. To support our Shipmanagement at the next possible time, we are looking for a Head of Crew Operations (m/f/d).

As Head of Crew Operations, you will be responsible for leading and overseeing all crew ops activities across the fleet as well as managing a team of appr 10 colleagues. This strategic role involves managing the deployment, safety and welfare of seafarers while ensuring full compliance with international maritime regulations. You will work closely with internal departments to support vessel performance and contribute to planning and budgeting processes. Maintaining strong communication between shore-based teams and onboard personnel will be key to your success.

Your tasks and responsibilities:

• Lead the crew ops team, ensuring efficient and compliant crew operations
• Ensure seamless cooperation and communication regarding crew operations with our internal and external manning agencies  
• Oversee crew planning, recruitment, and performance management
• Ensure adherence to international standards including MLC and flag state requirements
• Collaborate with technical and HSQE departments to support vessel performance
• Manage crewing budgets and contribute to cost-effective resource planning
• Maintain strong relationships with crew members and shore staff to promote engagement and retention


Your profile:
• Bachelor’s degree in maritime studies or equivalent professional experience
• Proven experience in crew management and ships operations
• Strong leadership and interpersonal skills with the ability to manage multi-cultural teams
• Excellent organisational and problem-solving capabilities
• Proficiency in crewing software and general office applications
• In-depth knowledge of international maritime regulations and standards


Our benefits:
• a challenging and varied job with a lot of (personal) responsibility
• a pleasant working atmosphere in a highly motivated, dynamic team as well as individual perspectives for further development
• an exclusive working environment at the Elbe with an in-house fitness area and company restaurant
• an attractive salary package with many offers for financial security, mobility and other financial benefits


We would like to welcome you on board!:
Do you think the position matches your expectations? Then we look forward to receiving your application, either online via the application form or by e-mail. Please state your salary expectations and the earliest possible starting date. If you have any questions, Jan Wichers, our Recruiting Specialist, will be happy to help you: [email protected], find our data privacy statement here.

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