Head of Consumer Banking

Intuit Credit Karma is a mission-driven company, focused on championing financial progress for our more than 140 million members globally. While we're best known for pioneering free credit scores, our members turn to us for everything related to their financial goals, including identity monitoring, applying for credit cards, shopping for insurance and loans (car, home and personal) and savings accounts and checking accounts* – all for free. Credit Karma has grown significantly through the years: we now have more than 1,700 employees across our offices in Oakland, Charlotte, Culver City, San Diego, London, Bangalore, and New York City.

*Banking services provided by MVB Bank, Inc., Member FDIC

Credit Karma is searching for a dynamic and strategic Head of Banking to lead our banking business. Our goal is to build a full-scale financial platform that champions financial progress for our 100M+ members. We want to help them improve their credit, pay off debt, and plan for the future by changing their relationship with money—empowering them to spend wisely, save for the future, and build wealth.

As the Head of Banking, you'll be responsible for creating strategies and driving initiatives to grow the business. We're looking for a leader with deep experience in building and expanding new consumer banking propositions, including checking, savings, lending, and payments

This is a cross-functional leadership role that requires high emotional intelligence and strong partnerships. You will work closely with Product, Engineering, Marketing, Operations and Financial Planning & Analysis, and you'll leverage relationships with other Intuit companies.

What You'll Do:

• Connect the Credit Karma mission to our product strategy and vision. You'll create long- and short-term plans to grow the business, ensuring they align with the executive team and overall company goals.

• Drive passion and excitement within the team to help our members make intelligent financial decisions.

• Guide the Banking Operations experience across the business with Compliance and Legal

• Oversee and manage Risk and Fraud while maintaining a positive member experience

• Drive innovation in AI and stablecoins by setting the strategic vision and leading cross-functional execution to deliver scalable, compliant financial products that redefine payments and treasury operation.

• Effectively manage execution based on multiple factors, including partner expectations, member feedback, market conditions, and company priorities.

• Manage P&L and secure the resources needed to achieve business goals.

• Leverage your experience in multi-tiered organizations to build successful partnerships with stakeholders across Intuit.

• Lead and develop a cross-functional organization that is aligned with the business's goals.

Who We're Looking For:

• 10+ years of leadership and operational experience in banking or neo-banking.

• An entrepreneurial spirit, test and learn mindset

• A track record of managing fast growth with high-performing cross-functional teams and business units.

• An MBA is preferred, and prior strategy consulting experience is a plus.

What We'd Like to See:

• Experience managing banking operations, money movement and payment capabilities, and risk/fraud operations.

• Strong product knowledge, to drive best in class customer experiences

• Strong experience with Marketing to drive aggressive growth at scale

• Knowledge of running relationship rewards programs

• The ability to thrive in a matrixed, multi-vertical company, bringing out the best in teams across the organization.

• A strategic and creative mindset with a knack for transforming ideas into impactful business initiatives.

• Experience with analytical/data-driven customer segmentation and marketing.

• A background working with partners and structuring new agreements.

• A history of leading product-engineering teams to build and launch great products.

Benefits at Credit Karma includes:

• Medical and Dental Coverage

• Retirement Plan

• Commuter Benefits

• Wellness perks

• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)

• Education Perks

• Paid Gift Week in December

Pay Transparency Notice**:

Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary range for this role is $305,000 - $350,000, plus equity and benefits.

Equal Employment Opportunity:

Credit Karma is proud to be an Equal Employment Opportunity Employer. We welcome all candidates without regard to race, color, religion, age, marital status, sex (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity or gender expression, national origin, veteran or military status, disability (physical or mental), genetic information or other protected characteristic. We prohibit discrimination of any kind and operate in compliance with applicable fair chance laws.

Credit Karma is also committed to a diverse and inclusive work environment because it is the right thing to do. We believe that such an environment advances long-term professional growth, creates a robust business, and supports our mission of championing financial progress for everyone. We offer generous benefits and perks with a single eye to nourishing an inclusive environment that recognizes the contributions of all and fosters diversity by supporting our internal Employee Resource Groups. We’ve worked hard to build an intensely collaborative and creative environment, a diverse and inclusive employee culture, and the opportunity for professional growth. As part of the Credit Karma team, your voice will be heard, your contributions will matter, and your unique background and experiences will be celebrated.

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