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Head of Clinical Operations

Confidential

La Grande, Oregon permanent

Posted: March 20, 2026

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Quick Summary

The Head of Clinical Operations is responsible for ensuring that the relevant Oregon Administrative Rules are adhered to, monitoring quality assurance, developing and monitoring treatment protocols, conducting utilization review, providing supervisor, in-service trainings, and may provide counseling to those accessing services.

Job Description

The Center for Human Development, Inc. is seeking a Head of Clinical Operations, under the supervision of the Administrative Council (AC) team. The Head of Clinical Operations is responsible for the day to day management and smooth operations of the mental health and substance use disorder teams. They ensure that the relevant Oregon Administrative Rules (OAR’S) are adhered to, monitor quality assurance, develop and monitor treatment protocols, conduct utilization review, provide supervisor, in-service trainings and may on occasion provide counseling to those accessing services.

CHD WILL PAY UP TO $3500 IN RELOCATION ASSISTANCE AND UP TO $2000 TOWARDS FIRST MONTH RENT! 

Come work and play in one of the most scenic valleys in the United States. Join us and be a part of team that makes a difference in the community we serve. CHD values work-life balance and offers flexible schedules and generous time-off. 

The Requirements

Master’s degree in behavioral, social or human services related field; and a minimum five years’ experience in the delivery of clinical services, and three years’ experience in a supervisory capacity.

Licensure required.

Must hold a valid driver’s license and be insurable or carry insurance for client service purposes and for travel between business offices, the community and to attend required meetings and/or trainings.

Must pass all criminal history check requirements as required by ORS  181.536-181.537 and in accordance with OAR 407-007-0200-407-007-0370 and drug screening.

Knowledge of the diagnosis and treatment of mental illness and addictions and principles of counseling.

The ability to use independent judgement, including finely developed decision making, planning, analytical and organizational skills.

Knowledge of administrative principals including budgeting, personnel, human resources and supervision.

Ability to communicate and coordinate well with a diverse population including staff members, professional consultants, agencies, customers and members of the general public.

Ability to understand, interpret and apply laws, regulations and administrative rules related to mental health and chemical dependency.

Must be able to work with minimal supervision.

Must have excellent typing skills, have knowledge of basic office software programs and ability to effectively use such software. 

 

Essential Duties:

Provide supervision and conduct performance evaluations.

Works to resolve conflict, as appropriate, and provides positive leadership.

Work with AC and Behavioral Health Director to plan agency goals and objectives regarding delivery of treatment.

Provide supervision for other licensure candidates and student interns. 

Ensure that the agency is meeting or exceeding all of the requirements for the relevant OAR’s as well as the clinical contractual requirements as required by Greater Oregon Behavioral Health (GOBHI) and other mental health organizations.

When needed, provide after-hours emergency services on a 24-hour, rotating basis to adults and children. This includes telephone consultation and crisis intervention in the community.

Participate in the back-up supervisor on call rotation.

 

The Company:

CHD is a nonprofit corporation that is recognized statewide as an innovator. Join a self-directed team that has the capability to manage their own work and make decisions at the level of service to the customer.

 

The Area:

Tired of the rat race? La Grande, Oregon is a small town in Eastern Oregon that offers fresh air, a strong community presence, virtually no traffic, and lots of outdoor recreation in the surrounding Blue Mountains.  Enjoy hiking, horseback and mountain bike trails, and ATV access at Mt. Emily Recreation Area, bird watching at Ladd Marsh, picnics along the Grande Ronde River, inland links style golf courses and more. Home of Eastern Oregon University.

 

The Benefits:

Full time exempt position with attractive benefit package that includes paid time off, medical, dental, vision, life/AD&D insurance, long-term disability insurance, excellent retirement benefit with generous contribution to 401k after orientation, Professional Development Plan, paid renewal leave, annual employee appreciation picnics and dinners, Mental Health Days, gym discounts, and more.

 

How to Apply:

Please apply through our website at https://www.chdinc.org/employment. If you need assistance call 541-962-8881.

The Center for Human Development, Inc. is an equal employment opportunity employer.  We adhere to a policy of making employment decisions without regard to race, color, national origin, sex, sexual orientation, religion, marital status, disability, or any other characteristic protected by state or federal law. We assure you that your opportunity for employment with CHD depends solely on your qualifications.

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