Head of Aftermarket

About the role

This is a rare opportunity to lead and shape a critical and rapidly growing part of Jord’s business.

As our Head of Aftermarket, you will take ownership of the strategy, growth, and operational excellence of Jord’s Site Services and Spare Parts business. This role sits at the centre of Jord’s transformation strategy as we expand our presence across the energy transition and resource sectors.

You’ll work closely with senior leaders across the organisation while leading a capable and dedicated team responsible for field services, spare parts, brownfield upgrades, maintenance programs, and technical support.

This is a role for someone who thrives on building capability, improving systems, and driving commercial performance - someone who wants to lead a business unit that directly supports customers operating critical assets around the world.

If you enjoy solving complex operational challenges, building strong teams, and delivering outstanding service to customers, this role offers the opportunity to make a real impact.

What you’ll do

Lead the strategy and growth of Jord’s Aftermarket business, supporting our strategy to Dominate the Core and Conquer the New

Develop and maintain a strong pipeline of aftermarket opportunities across asset management, spare parts, field service, and brownfield projects

Prepare and present the annual Aftermarket Business Plan and Budget, ensuring alignment with Jord’s strategic objectives

Drive operational performance and sustainable growth by managing the business in line with approved plans and budgets

Build and implement a customer centric field service delivery model focused on reliability, responsiveness, and service excellence

Improve spare parts delivery performance to ensure high availability and on time delivery for customers

Lead and develop the Aftermarket team, building capability, rigour, and strong operational discipline

Drive continuous improvement, using feedback from field service and customer operations to improve products, processes, and systems

Ensure full compliance with Jord’s IMS, OH&S, quality, and risk management systems

What you’ll bring

Engineering qualifications in Mechanical, Process, Electrical or a related discipline

10+ years’ experience in field service, aftermarket, operations or maintenance leadership within industrial sectors

Experience working with industrial equipment, plant maintenance, or site services in energy, mining, or heavy industry

Demonstrated experience leading teams and managing operational change

Strong commercial acumen with the ability to drive revenue growth and operational performance

Strong stakeholder management skills with the ability to collaborate across engineering, operations and commercial teams

Excellent communication skills and a hands-on leadership style

Willingness to travel to support customers and field operations

Why join Jord?

At Jord, you’ll be joining a global engineering company that designs and delivers complex industrial solutions across energy and resources sectors.

Be part of a business supporting the global energy transition

Lead and grow a high impact business unit

Work with a highly experienced engineering and operations team

Opportunity to shape systems, structure and strategy during a period of significant growth

Collaborative culture that values innovation, rigour and continuous improvement

How to Apply

Submit your resume and cover letter via the ‘Apply for this job’ button below

For more information, visit our website at www.jord.com.au

Recruitment Agency applications will not be accepted