Head, Customer Relations Management (REF NO DCPSA 002)

LextorahLDS

Lagos, , Nigeria permanent

Posted: September 5, 2013

Interested in this position?

Create a free account to apply with AI-powered matching

Quick Summary

Provide leadership and direction to the customer relations management function to ensure consistent quality in service delivery, cust

Required Skills

Customer Communications Management Leadership People Management Communication Presentation Customer Service Technical Knowledge

Job Description

Dangote Cement Plc is the biggest company in West Africa and the only Nigerian company listed among Forbes Global 2000 companies. The Company currently has several cement production plants in Nigeria in addition to presence in 13 African Countries.

To consolidate its current strategic expansion drive and as part of our growing vision, dangote cement plc is seeking to recruit seasoned candidates for the following vacant position in its sales and marketing team.

Provide leadership and direction to the customer relations management function to ensure consistent quality in service delivery, customer satisfaction and ultimately, customer relation and expansion of customer base.

Bachelor’s degree or its equivalent in a social science or related discipline.

Post graduate degree

Certification in customer service management will be an added advantage.

Minimum of five (5) years relevant experience with at least one (1) year in a middle management position.

In-depth knowledge of DCP’s product and service offerings.

Deep knowledge of customer relationship concepts, techniques and methodologies.

Deep leadership and people management skills.

Deep communication, presentation and facilitation skills.

Strong customer service orientation.

Send your Cv or Resume to :

Email:[email protected]

For you to get access to our unlimited job opportunities, register with us at

www.lextorahjobs.com

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.

Create Free Account Sign In

← Browse all jobs