Head Barista | Cafe Allrounder
Confidential
Posted: March 9, 2026
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Quick Summary
The ideal candidate for this role is an experienced lead barista who thrives in a fast-paced environment and is skilled in producing exceptional coffee. The successful candidate will work closely with the existing team to drive the day-to-day operations of the café and take pride in their work.
Required Skills
Job Description
JOIN THE ULTIMATE COFFEE HOSTS
Where great hospitality, quality products and brilliant people blend to enhance the coffee world for everyone (including you). We’ll ensure you have the support and training you need so you can build a career in whichever direction you choose.
THE OPPORTUNITY
We’re looking for an experienced Lead Barista to help drive the day-to-day operations of our busy New Plymouth café. This is a hands-on role for someone who thrives in a fast-paced environment, loves hospitality, and takes pride in producing exceptional coffee while leading a strong front-of-house team.
If you’re passionate about coffee, enjoy mentoring others, and want to be part of a team that genuinely cares about quality and customer experience, we’d love to hear from you.
THE ROLE
Craft Exceptional Coffee
Consistently prepare high-quality coffee and beverages to company standards, including daily calibration and maintaining equipment to ensure every cup is spot on.
Support Food & Cabinet Presentation
Assist with light food preparation, cabinet presentation, and maintaining excellent food hygiene standards.
Deliver Outstanding Customer Service
Create a welcoming environment through warm, efficient, and knowledgeable service while handling feedback with professionalism.
Lead From the Front
Support and guide baristas and front-of-house team members, helping maintain strong service standards and a positive team culture.
Train & Develop the Team
Provide on-the-job training in coffee, food, and customer service, building confidence and capability within the team.
Keep Service Flowing
Jump in wherever needed—on the machine, the till, or the floor—to keep service running smoothly during busy periods.
Maintain Clean & Safe Spaces
Ensure all areas are tidy, clean, and compliant with health and safety requirements.
Stock & Ordering Support
Monitor stock levels across coffee, food, and retail items, assisting with ordering and inventory checks.
Contribute Ideas
Bring creativity to the café with ideas for seasonal drinks, specials, and keeping up with trends in coffee and café culture.
Collaborate Across the Business
Work closely with management, our head roaster, and head baristas across our New Zealand cafés to ensure a consistent and exceptional experience.
ABOUT YOU:
Must have at least 1-2 years experience as a barista.
Experience with soft brewing techniques ideal but not a pre-requisite
Expertise in coffee preparation and equipment maintenance.
Experience in a fast-paced hospitality environment.
A passion and commitment to working sustainably.
Sound knowledge of coffee and a hunger to learn more.
Good personal presentation and hygiene.
Strong leadership and communication skills.
Ability to handle pressure and solve problems.
Ability to maintain a clean section.
Excellent verbal communication skills.
Ability to build strong relationships with colleagues, suppliers and customers.
Above all, an unwavering commitment to customer service and hospitality.
A full job description is available upon application.
This is a full time permanent role across 4-5 days (minimum).
Must be flexible and available to work weekends.
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OCRI is committed to not just encouraging, but ensuring equality, diversity and inclusion flourish amongst our teams. We want our workforce to be truly representative of our communities and that each team member feels represented, respected and embraced.
We do this not to tick a box, or because there is a commercial value in diversity. We will do it because it is simply the right thing. Our worlds don’t just benefit from diversity; they survive because of it.