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HCM Product Trainer

Workday

Costa Rica permanent

Posted: March 4, 2026

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Quick Summary

We're looking for a HCM Product Trainer to join our team in Costa Rica. The ideal candidate will be responsible for developing and implementing HR training programs, ensuring compliance with our company's policies and regulations. The successful candidate will have expertise in human resources and a passion for creating engaging training materials.

Job Description

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.

The Workday Education team develops and delivers engaging and innovative learning solutions to help customers, partners, and employees make the most of the Workday platform.

About the Role

About the Role

Responsibilities:

• Complete a training and qualification program and become proficient in the Workday product suite.

• Lead full days of training in English to audiences that can include customers, partners, and Workmates.

• Use dynamic presentation skills in onsite and/or virtual training to engage your students and improve their learning experience.

• Provide students with the tools to be successful by applying diverse facilitation techniques. 

• Engage and stay informed on software and product updates. Use self-learning resources to quickly become proficient in new product features and functionality.

• Perform administrative tasks for classes you are conducting.

• Collaborate with the content development team to define course structure, content, and delivery method to produce high quality training.

• Build relationships with Workmates across teams to share standard methodologies, drive innovation, and meet goals.

• Participate in cross functional projects

• Mentor other instructors on your areas of expertise

Travel: Occasional travel may be required.

About You

About You

Basic Qualifications

• 2+ years experience delivering content to functional or technical audiences

• 2+ years implementing or supporting enterprise HCM or Payroll applications such as Workday, PeopleSoft, Oracle or SAP, in one of the following product areas: Payroll, HCM, Compensation, Time, or Absence OR 2+ years business experience in a related department (for example Payroll, HR, or Compensation).

• Advanced/Professional communication in English

Other Qualifications

• Excellent analytical and proven problem solving skills both technically and functionally.

• Proven ability to lead and contribute consistently and positively in a high-paced, constantly evolving and sometimes unexpected work environment, prioritizing accordingly.

• Self-motivated and can work without direct supervision.

• Excellent interpersonal, verbal and written communication skills

• Ability to master the simultaneous use of multiple classroom technologies while delivering training, including electronic training material, remote conferencing tools, interactive display screens, and audio/visual equipment.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

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