[HCM] Procurement Intern (Non-food)

4P’s, headquartered in Ho Chi Minh City, Vietnam, operates 40 worldwide restaurants. Our main restaurant, Pizza 4P’s, has 35 stores in Vietnam and manages global franchises like IPPUDO and ABOUT LIFE COFFEE BREWERS. Our core products are food and beverages, specifically pizza, with key differentiators of "House-made cheeses", "Earth-to-people" and "Omotenashi" hospitality.

Pizza 4P’s is an innovative Vietnam-based Japanese Italian pizza restaurant that started in Vietnam with a simple yet powerful mission: “Delivering Wow, Sharing Happiness”. We are known for crafting artisanal pizzas, homemade cheese, and unique East-meets-West flavors while embracing sustainability and community impact at the heart of everything we do. Today, we operate restaurants across Vietnam, Cambodia, Japan, India and Indonesia, and continue to grow with a vision of bringing people together through memorable dining experiences.

I. ROLE PURPOSE

The Procurement Intern (Non-food) supports end-to-end procurement activities to ensure efficient sourcing, cost optimization, and supplier performance. This role plays a vital part in maintaining operational efficiency by assisting with small-value purchases and administrative compliance while adhering to the company’s core hospitality values.

II. KEY ACCOUNTABILITIES

1. Procurement Sourcing (50%)

• Support the sourcing of consumables and small-value non-food items, ensuring a quick turnaround, particularly during peak seasons.

• Execute timely procurement requests to maintain smooth and effective restaurant operations.

2. Cross-Functional Coordination (20%)

• Collaborate closely with Non-Food Buyers to align on sourcing updates and market trends.

• Ensure accurate and timely communication regarding sourcing status, ETAs, and changes to Store Managers and relevant stakeholders.

3. Documentation & Compliance (20%)

• Support the Non-Food team with administrative tasks, including payment and contract submission/follow-up.

• Ensure all documentation is completed accurately and stored in compliance with internal company procedures and financial controls.

4. Reporting & Continuous Improvement (10%)

• Assist in reporting activities, including PR/PO (Purchase Request/Purchase Order) clearing and ETA tracking.

• Support KPI monitoring and identify opportunities for process improvement (Kaizen) within the procurement workflow.

Compliance & Restrictions

Compliance, Safety, or Legal Responsibilities Must adhere to internal Procurement Policies, HR policies, labor laws, and regulations related to data privacy. Must comply with company standards on financial controls and anti-bribery/anti-corruption protocols.

Conflict of Interest Risks Must maintain total impartiality in supplier selection and sourcing to avoid favoritism. Must disclose any personal or family relationships with vendors or business partners.

Confidentiality & Information Security Handles sensitive business information including strategic sourcing plans, financial data, and supplier contracts. Information security classification: Confidential – requires secure storage and proper handling of sensitive documents.

III. SUCCESS METRICS & KPIS

1. Operational Support & Accuracy

• Timeliness and accuracy of PR/PO clearing and documentation submission.

• % of sourcing requests completed within the required Lead Time.

2. Stakeholder Satisfaction

• Internal feedback from Stores and Non-Food Buyers regarding support and responsiveness.

• Demonstrated "can-do" attitude and solution-oriented mindset during peak periods.

3. Process Compliance

• Zero non-compliance findings in contract and payment documentation.

• Effective tracking of ETAs and reduction in stock-out incidents for non-food consumables.

IV. COMPETENCIES

4Ps Value

• Authenticity

• Compassion

• Kaizen

• Omotenashi

Core Competencies

• Communication (Transparent and effective)

• Problem Solving and Structural Thinking

• Efficient Time Management and Productivity

• Accountability and Ownership

V. TOOLS, ENVIRONMENT & WORKING CONDITIONS

Systems & Tools Microsoft 365 Suite (Excel, Word, Outlook), Google Workspace, and internal Procurement/ERP systems.

Work Setting Primary: Corporate Head Office (WOW Center HCMC). Secondary: Regional sites for reviews or store visits as required.

Travel Expectations Minimal; primarily office-based.

VI. REQUIRED QUALIFICATIONS

Education Background

• Minimum: Currently pursuing or recently graduated with a Bachelor’s degree in Supply Chain, Business Administration, or related fields.

• Preferred: Solid understanding of procurement compliance and budget control.

Language Proficiency

• Required: English – Intermediate to Advanced (spoken & written).

VII. REQUIRED EXPERIENCE

Minimum Experience Duration Fresher to 1 year of experience. (Note: Input mentions 2 years in one section but "Fresher" in another; this role is structured as an Internship/Entry-level position).

Relevant Experience

• Required: Basic proficiency in MS Office (Excel/Word).

• Preferred: Background or interest in F&B/FMCG industries; experience working in a restaurant chain is an advantage.

Stakeholder Influence & Collaboration

• Required: Ability to collaborate with cross-functional teams and maintain a supportive working culture.

Industry or Domain Expertise

• Required: Understanding of basic procurement cycles (Sourcing to Payment).

• Preferred: Familiarity with non-food categories in a service-driven environment

This Job Profile is intended as a reference framework. Actual responsibilities, scope, and requirements may be adjusted based on business priorities and evolving organizational needs.

At 4P’s, we welcome Partners from all backgrounds to grow, learn, and make an impact together.

Here, our culture is built on Compassion, Authenticity, Kaizen, and Omotenashi — values we live every day.

Explore our career site for career opportunities across all brands under the 4P’s Group: Pizza 4P’s, Cheese 4P’s, Kitchen 4P’s, Cafe 4P’s and Ippudo Vietnam.

Follow us on Instagram @LifeAt4Ps to explore real stories from our Partners and sneakpeak into the life at 4P's.