HCL Software Support Engineer [gn] Italy
Actian
Posted: February 20, 2026
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Quick Summary
Join our team as a Software Support Engineer to help our customers and drive growth in a fast-growing software company.
Required Skills
Job Description
We are busy, growing quickly and have an incredible workforce who are committed to becoming the #1 Software company in the world. Come join HCL’s fast-growing, $2B software business and make an impact from Day 1! This is an exciting time to be joining HCL Software, as we expand, invest and grow.
Qualifications::
• Bachelor’s degree in computer science, information technology, or mathematics
• 5 years of Java.
• Have a knowledge of at least one of the other most common development languages would be a plus (C/C++, JavaScript, Python)
• Good hands on experience in HTML, CSS, Javascript, UI frameworks such as Bootstrap, React Js, D3.Js etc)
• Preferable knowledge in Web Server technologies and Database technologies
• Preferable experience in Automation domain
• Experience in consuming/developing RESTful API
• Knowledge of the most common software technologies and design patterns
• Development experience on multiple projects
• Strong analytical and problem-solving skills to address technical challenges and ensure project success
• Provide advanced technical support for escalated incidents that cannot be resolved by Level 1 and Level 2 teams
• Diagnose and resolve complex issues across applications, infrastructure, and integrations
• Ability to communicate technical information clearly and collaborate with various stakeholders
• Ability to collaborate with multi-disciplinary teams of business analysts, developers, data scientists, and subject matter experts
• Fluent Italian is a must
• Fluent English is a valuable requirement
Benefits::
• Health and Life Insurance at zero cost for the employees
• Meal vouchers
• Flexible working hours
• Professional training and development opportunities
• A comfortable environment at the office with relax areas with tapis roulant, flipper, videogames and table football
• Ergonomic equipment to work at the office and at home. The work location is in Rome and that the applied working model is partially in presence, on a weekly basis
If you are passionate about technology and eager to take on new challenges, we would love to hear from you. Apply now and join our team of dedicated professionals who are committed to making a difference through technology.
We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.