HC Analyst | Managed Service Operations

Job Description & Summary

Managed Service Operations team in PwC, a collective of over 1000 specialists delivering operational support to domestic and global institutions across a broad range of services, including AML, Forensic, Finance and Tax, Accounting, Payroll, Hr Administration and many more. We are looking for a person with an analytical mind, well organized and eager to learn to strengthen our support team in Managed Service Operations. 

We are looking for: 

HC Analyst 

As an HC Analyst, you will help us turn people data into clear insights that inform decisions across MSO. You will operate at the intersection of HC BP, Recruitment, and L&D, focusing on data, reporting, and simple, executive‑ready presentations. 

You will shape how people data flows through MSO and how leaders use it to make decisions.  

You will help raise the maturity of HC Analytics and drive practical automation in everyday reporting. 

Your future role: 

• Work across HC BP, Recruitment, and L&D to understand information needs and connect them into a single, coherent picture for leaders. 
• Build and ensure smooth data flow between teams: agree sources, standards, and cadences so the right information is available at the right time. 
• Own cyclical HC reporting (monthly/quarterly views, trends, and forecasts) and prepare succinct, executive‑ready data stories and presentations for HC MSO Leadership. 
• Guard data quality by running basic checks, aligning metric definitions, and maintaining lightweight documentation (data dictionary). 
• Partner with stakeholders on workforce planning, hiring, and development initiatives—translate business questions into clear, actionable insights and recommendations. 
• Continuously improve how we work with people data: simplify, standardize, and automate where it adds value (e.g., Excel/Power Query/Power BI).

Apply if you have: 

• 2–3+ years’ experience in reporting/analytics (preferably HC/People Analytics or adjacent areas). 
• Very strong Excel and PowerPoint skills for data preparation and management reporting. 
• Excellent communication skills and the ability to present insights to non‑technical audiences and leadership. 
• Fluent English (spoken and written) and great attention to detail. 
• Ability to work independently and manage priorities effectively; proactive, problem‑solving mindset. 
• University degree. 

Nice to have: 

• Experience with Power BI (data modeling, DAX), SQL. 
• Prior experience in a corporate environment. 

By joining us you gain:  

• Work flexibility - hybrid working model (2 days from the office per week), flexible start of the day, workation, sabbatical leave,  
• Development and upskilling - our full support during onboarding process, mentoring from experienced colleagues, training sessions, workshops, and conversations with native speaker,  
• Medical and wellbeing program - medical care package, mindfulness, psychological support, education through dedicated webinars and workshops, financial and legal counseling,  
• Possibility to create your individual benefits package (a.o. lunch pass, insurance packages, concierge, veterinary package for a pet, massages) and access to a cafeteria - vouchers, discounts on IT equipment and car purchase,  
• 3 paid hours for volunteering per month,    
• additional paid Birthday Day off,  
• And when you start enjoying PwC as much as we do, you may recommend your friend to work with us.  

Recruitment process:  

• CV verification,  
• HC screening phone call,  
• Interview,  
• Case study. 

Should you have any questions, please do not hesitate to reach out to us: [email protected]

Please note that this email is not designated for application submissions.  

Your personal data will be processed for recruitment purposes by PwC Business Services spółka z ograniczoną odpowiedzialnością sp.k. or another PwC entity which runs a recruitment process – list of entities. If you have given separate consent, data will also be processed for other purposes in accordance with the content of the consents granted. Full information about processing your personal data is available in the Privacy Policy. 

#LI-MP1 #LI-Hybrid