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Handyperson

AccorHotel

East Melbourne, VIC, Australia permanent

Posted: April 14, 2026

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Quick Summary

As a Handyperson, you will be responsible for identifying, rectifying and following up on guests' requests and maintaining their satisfaction by providing excellent customer service and ensuring that all guest expectations are met.

Job Description

At Pullman, we celebrate the transformative power of progress — thriving on the art of seeing the familiar in new ways. Here, diverse perspectives collide to spark creativity, and fresh possibilities unfold.

Perfectly positioned on the edge of Fitzroy Gardens and just moments from the MCG, Pullman Melbourne on the Park stands as one of the city’s most iconic hotels, renowned for its legacy of delivering first-class experiences to business travellers, curious explorers, and passionate sports fans alike.

As Handyperson, your primary focus will be identifying, rectifying, and following up on building defects and minor maintenance issues across guest rooms and public areas. This role is ideal for someone practical, detail-oriented, and experienced in post-construction or recently opened building environments.

You will work closely with all departments across the hotel and external contractors to ensure the property remains safe, functional, and presented to brand standards.

Key Responsibilities (but not limited to):

• Be actively involved in daily operational tasks, including conducting repairs, troubleshooting issues, and providing hands-on assistance to the engineering team as needed, ensuring efficient resolution of maintenance requests.
• Oversee the final stages of hotel construction from an operational perspective, conducting thorough inspections, testing all systems, and ensuring compliance with all safety and brand standards.
• Develop and implement preventative maintenance programs for all hotel equipment.
• Liaise with external contractors and vendors for specialised repairs, maintenance, and projects, ensuring work is completed to specifications, on time, and within budget.
• Ensure strict adherence to all local regulations, health and safety standards, environmental policies, and Accor brand standards.

About You

• Minimum 12 months demonstrated experience in general building maintenance.
• Previous experience working in hotel / resort / hospitality settings is preferred.
• Qualifications in a Trade is preferred.
• Experienced in operating a variety of equipment, including small hand tools.
• Ability to work both independently and within a team. 
• Basic computer skills.
• Flexibility to work a rotating roster (including nights), weekends and public holidays.  

• Valuable Savings and Perks: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.

• Global Accor Privileges: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.

• Development and Opportunities: At Accor, your growth is our priority. Join us for outstanding career development, with world-class training and opportunities to advance across our global network. 

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