Guest Services - Sugar Creek

WHO WE ARE: The Elmhurst Park District, established in 1920 and located 16 miles west of Chicago, provides parks, recreation facilities and programs to meet our mission of enriching lives while having fun! Our vision is to become a national leader in providing parks and recreation experiences to our community. We are looking for someone who will help us achieve our vision of becoming a national leader in providing parks and recreation experiences to our community.
 
We have an exciting seasonal job opportunity as Guest Services at Sugar Creek Golf Course! 
 
WHAT YOU’LL DO: Provide front line customer service to golfers regarding reservation confirmation, starting time status, and general golf course information. Also provide confirmation of prepayment receipt and/or collection of necessary fees for golf, food & beverage and merchandise sales.  Responsibilities include but not limited to:

Interact with golfers in a friendly, helpful manner including providing general golf course information, starting time status and important directions/locations around facility and golf course.

Book daily reservations/tee times by phone or in person (walk-ons when permitted).

Confirm/collect fees for greens fees, cart rentals, golf merchandise and food & beverage items. Enter transactions under proper P.O.S. sales item.

Coordinate tee times in a timely and orderly manner by pairing up golfers in foursomes whenever possible.

Track players and pace of play as groups finish 9 holes, by recording the 9-hole playing time on starter sheet. Maintain updated reservations throughout the day on the point of sale, and communicate any updates with the starter’s reservation sheet.

Keep Pro Shop, Front Counter, and common area clean (vacuum when necessary).

Restock front coolers for beverages - soft drinks and beer. Ensure to communicate any low inventory for reorder of supplies, materials and equipment for the daily operation to supervisor.

Become familiar with opening and closing procedures which may include unlocking and locking door sand utilizing alarm code daily. Oversee driving range operations (opening & closing time) in the absence of a manager on duty.

WHAT YOU’LL BRING:

Some high school education with relevant experience

Current Food Handler Certificate or ability to obtain

Current BASSET certification or ability to obtain

Must be at least 21 years old to serve alcohol

WHEN YOU’LL WORK:

SCGC operates seven days a week. Employees typically work 2–3 shifts per week, with each shift lasting 6 hours.

WHAT YOU’LL GET:

The anticipated starting pay for this position is $15.25 per hour.

This position falls under Pay Grade E with a pay range of $15.00 - $20.00

In exchange for your time and talent, we offer a generous benefits package to SEASONAL EMPLOYEES, including:

Get Paid Daily with "On-Demand Pay"

Free individual pool pass and Courts Plus membership!

Free miniature golf and batting cages at The Hub (employee only)!

20% off food purchases at The Hub concession stand!

Employee social activities!

Values Recognition Program!

Employee Assistance Program (EAP)

Credit Union (Central Credit Union of Illinois)

* The Elmhurst Park District is an Equal Opportunity Employer committed to a diverse workforce. Applicants requiring a reasonable accommodation to participate in the hiring process may contact the Director of Human Resources & Risk at [email protected].*

For more information about the Elmhurst Park District, please visit epd.org!!

Additional Legal Statements

Elmhurst Park District is an Equal Opportunity Employer. Elmhurst Park District ensures equal employment opportunities regardless of race, creed, gender, color, national origin, religion, age, sexual orientation or disability. Elmhurst Park District has a policy of active recruitment of qualified minority teachers and non-certified employees. Any individual needing assistance in making application for any opening should contact the Department of Human Resources.

The district is required by state statute (70 ILCS 1205/8-23) to obtain criminal conviction information concerning applicants, and shall perform a criminal background check for applicants for all positions, including the position for which you have applied. Applicants are not obligated to disclose sealed or expunged records of convictions. Conviction of offenses enumerated in subsection (c) of said statute shall automatically disqualify the applicant from consideration for working for the district. All other convictions shall not automatically disqualify the applicant from consideration, but rather, the conviction will be considered in relationship to the specific job.