Guest Services Attendant (Housekeeping) - Mermaid Waters Hotel
EndeavourGroupCareers
Posted: May 27, 2026
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Quick Summary
Guest Services Attendant (Housekeeping) at Mermaid Waters Hotel. The ideal candidate will be responsible for maintaining the hotel's rooms, performing various housekeeping tasks, and ensuring exceptional customer service.
Required Skills
Job Description
Guest Services Attendant (Housekeeping) | Mermaid Waters Hotel
We’re searching for a our very own ‘Rosie the Robot’ - you know, from The Jetsons - a Housekeeper known for their work ethic and efficiency to join our team at Mermaid Waters. Primary focus on housekeeping and room presentation.
This is a rotational shift position working mainly from 8:00 am to 3:00 pm, offering great daytime hours. To be successful, you must have flexible availability across Mondays to Fridays, as well as some weekends and public holidays as required by the roster. If you have a sharp eye for detail and take pride in creating an immaculate, welcoming environment for our guests, we want to hear from you. Apply Now!
A day in the life of a Guest Services Attendant:
• Making every room feel like home away from home
• Follow daily, weekly and monthly cleaning schedules
• Help the Publican know what needs repair and maintenance throughout accommodation
• Make our guests stay special by working with the Front Office team to deliver special requests
Inherent requirements:
• This is a hands-on role that involves manual handling and lifting as part of regular duties (e.g. moving stock, kegs, and deliveries). Applicants must have the ability to perform physical tasks safely and efficiently.
About you:
• You’ve got the attention for detail keeping rooms crisp and making them shine
• You’re reliable, punctual and adaptable
• You take pride in your work and it shows
If you’re ready to place your shine in our rooms guests and locals love, let’s talk.
The benefits are good too!
Grow your career within ALH Hotels and the wider Endeavour Group network.  An exclusive discount card for ALH Hotels, BWS, Dan Murphy’s and other Endeavour Group brands, not to mention discounts from Woolworths and Big W. Endeavour Wellbeing Support;  our EAP service offers critical incident support, career, conflict, nutrition and lifestyle, money, family, legal and employee assistance. 
In line with our ongoing commitment to responsibility, candidates will be required to complete Employee Due Diligence checks which may include a National Police Check as part of the recruitment process.
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Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.