Guest Services Agent

AccorHotel

İzmir, İzmir, Turkey permanent

Posted: March 9, 2026

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Quick Summary

Dare to challenge the world by becoming a Guest Services Agent at Accor, where you can explore limitless possibilities and make a difference in the lives of guests and colleagues.

Required Skills

Customer Service Communication Problem Solving Teamwork Interpersonal Skills English Proficiency Hospitality Knowledge Attention to Detail Hospitality Industry Knowledge Diversity and Inclusion Awareness

Job Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"

• Adopt a friendly, helpful and pleasant attitude to all guests
• Assist guests with their business center needs 
• Contact appropriate individual or department as necessary to resolve guest call, request, or problem
• Maintain close working co-operation with other departments
• Follow communication procedures, guidelines, and policies

• University degree preferably Tourism & Hotel Management
• Proficiency in English (verbal and written)
• Team-oriented
• Focused on guest satisfaction
• Strong interpersonal and problem solving abilities

Your team and working environment:

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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