Guest Relations & Sales Specialist - (Modern Restaurant Group)

Join a Modern Restaurant Group at one of Dubai’s most unique boutique retail destinations. This venue is a specialised, high-end retail and culinary hub dedicated to the finest proteins and artisanal goods. With a curated selection of over 600 premium products - including specialty meats, fresh fish, and world-class cheeses - they provide an educational and immersive shopping experience for a discerning clientele of expats and food enthusiasts.

They are looking for a passionate, sales-driven professional who loves "raw" food products and thrives on building genuine relationships with guests. This isn't just a retail role; it’s about becoming a trusted advisor to our community of food lovers.

Key Responsibilities

• Guest Engagement: Act as the face of the brand, welcoming guests and building long-term relationships through expert product knowledge and trust.
• Sales & Upselling: Proactively recommend, upsell, and cross-sell from a range of 600+ artisanal products, including meat, fish, and cheese.
• Platform Management: Handle all incoming inquiries and orders via email, WhatsApp, and various delivery platforms.
• Operational Excellence: Manage the POS system (front-end) and assist with back-end tasks such as building inventories and recipes.
• Administrative Support: Maintain organised records and assist the Head Butcher with daily shop flow and guest communication.
• Brand Standards: Ensure the shop floor remains pristine and that all products are presented in line with our high-end artisanal aesthetic.

Requirements:
• Language: Native English speaker (essential due to the primary client base).

• Experience: Previous experience in F&B sales or high-end retail dealing with artisanal food products.
• Tech Savvy: Proficiency in Microsoft Office and ease with POS/delivery software.
• Passion: A genuine interest in "raw" ingredients and the ability to articulate the value of premium food items.
• Soft Skills: High energy, approachable personality, and a natural "sales" instinct.
• Location: Currently based in Dubai (No offshore candidates will be considered).

Benefits:
• Total Salary: AED 8,000 – 10,000 per month, depending on experience.

• Status: Single Status.
• Medical: Full medical insurance provided.
• Meals: Duty meal provided.
• Travel: Flight ticket provided every 24 months.
• Other: Uniform & additional training provided.

We appreciate your interest in this vacancy. Due to the high number of applications we receive, only candidates selected to move to the next stage of the recruitment process can be contacted. Radiant does not charge any fee to candidates - all costs are always covered by the client.