Guest Relations Bilíngue

AccorHotel

São Paulo, SP, Brazil permanent

Posted: February 28, 2026

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Quick Summary

Aproveitar a experiência de trabalho no Brasil, desenvolver relacionamentos com hóspedes e garantir a qualidade do serviço

Required Skills

Customer Service Bilingual English Proficiency

Job Description

Hospitalidade pioneira que promove conexões.

Em todo o mundo, todos os dias, nossas pessoas, marcas e hotéis dão vida à nossa visão global: criar experiências distintas, impulsionar desempenho sustentável e inovar com ousadia o que vem a seguir.

Esta é a Accor – bem-vindo ao nosso mundo.

O(a) Guest Relations é responsável por acolher, acompanhar e encantar os hóspedes, garantindo uma experiência positiva do início ao fim da estadia. Atua no relacionamento direto com o cliente, antecipando necessidades, solucionando demandas e fortalecendo a imagem do hotel por meio de um atendimento cordial, empático e personalizado. Trabalha em parceria com os demais departamentos para assegurar a satisfação, fidelização e bem-estar dos hóspedes.

Inglês avançado é imprescindível

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