Guest Recognition Manager (Convention) - AYANA/BALI

AYANA Hospitality

Bali, Bali, Indonesia permanent

Posted: April 15, 2026

Job Description

AYANA Hospitality is looking to hire a Guest Recognition Manager for their AYANA property located in Bali. The candidate will be responsible for ensuring that guests have an unforgettable experience during their stay. The ideal candidate has a passion for hospitality and is committed to providing exceptional service to guests.

The AYANA property in Bali is one of the most sought-after destinations in the hospitality industry. The property offers guests a unique experience that combines luxury, elegance, and nature. As a Guest Recognition Manager, you will play a critical role in ensuring that guests have a memorable experience during their stay.

Responsibilities

• Greet guests upon arrival and assist with check-in process
• Liaise with other departments to ensure guests’ needs are met
• Maintain records of guest preferences and requirements
• Coordinate with Housekeeping and Engineering to ensure rooms are clean and well-maintained
• Resolve guest complaints and concerns in a timely and professional manner
• Communicate with guests throughout their stay to ensure satisfaction
• Assist with special requests and arrangements for guests

Requirements:
• Minimum of 3 years experience in the same position in a large luxury resort.
• Bachelor Degree in Hospitality or other relevant fields
• Prior experience in the hospitality industry
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Customer-focused mindset
• Ability to work independently or as part of a team
• Attention to detail
• Fluent in English and an additional language is desirable

Why Apply Through MisuJob?

AI-Powered Job Matching: MisuJob uses advanced artificial intelligence to analyze your skills, experience, and career goals. Our matching algorithm compares your profile against thousands of job requirements to find positions where you have the highest chance of success. This saves you hours of manual job searching and ensures you only see relevant opportunities.

One-Click Applications: Once you create your profile, applying to jobs is effortless. Your resume and cover letter are automatically tailored to highlight the most relevant experience for each position. You can apply to multiple jobs in minutes, not hours.

Career Intelligence: Beyond job matching, MisuJob provides valuable career insights. See how your skills compare to market demands, identify skill gaps to address, and understand salary benchmarks for your experience level. Make data-driven decisions about your career path.

Frequently Asked Questions

How do I apply for this position?

Click the "Register to Apply" button above to create a free MisuJob account. Once registered, you can apply with one click and track your application status in your dashboard.

Is MisuJob free for job seekers?

Yes, MisuJob is completely free for job seekers. Create your profile, get matched with jobs, and apply without any cost. We help you find your dream job without any hidden fees.

How does AI matching work?

Our AI analyzes your resume, skills, and experience to understand your professional profile. It then compares this against job requirements using natural language processing to calculate a match percentage. Higher matches mean better fit for the role.

Can I apply to jobs in other countries?

Absolutely. MisuJob features jobs from companies worldwide, including remote positions. Filter by location or look for remote opportunities to find jobs that match your preferences.

Ready to Apply?

Join thousands of job seekers using MisuJob's AI to find and apply to their dream jobs automatically.