GTM Strategy & Operations, Strategic Programs

About the Team

At OpenAI, we are building AI systems that expand human capability and transform how work gets done. Our Go-To-Market (GTM) organization brings these capabilities to customers by driving adoption, usage, and long-term value.

We are hiring a GTM Strategy & Operations, Strategic Programs lead to help drive OpenAI's highest-priority GTM programs from strategy through execution. This role sits at the center of complex, cross-functional work across Sales, Product, Marketing, Product Marketing, Operations, Enablement, Finance, Communications, and leadership.

This is a high-leverage role for someone who can turn ambiguous priorities into clear plans, align stakeholders, keep execution moving, and build the operating systems that help the GTM organization scale. You will help ensure our most important programs have clear ownership, strong coordination, customer and field signal, and measurable business impact.

About the Role

You will operate across strategy and execution, partnering with GTM leadership and cross-functional teams to shape, plan, and deliver strategic programs that matter to the business. You will translate complex business priorities into aligned workstreams, clear milestones, operating cadences, and executive-ready updates.

The ideal candidate is equally comfortable structuring ambiguous problems, building durable processes, influencing without authority, and rolling up their sleeves to remove blockers. You should be energized by fast-moving environments, high-stakes priorities, and work that requires both strategic judgment and operational rigor.

Drive Strategic Programs

• Lead high-priority GTM initiatives including product launches, sales plays, and customer programs

• Build execution plans, manage risks, and drive cross-functional alignment from strategy through delivery

Partner with GTM Leadership

• Develop data-driven recommendations to improve pipeline, conversion, and productivity

• Support planning cycles and help prioritize initiatives aligned to company goals

Build Scalable Operating Systems

• Establish operating cadences, executive reporting, decision forums, and standardized program communications

• Create repeatable processes to launch, measure, and improve cross-functional programs at scale

Coordinate Cross-Functional Execution

• Partner across Sales, Product, Marketing, Enablement, Operations, Finance, and Communications

• Align stakeholders, manage dependencies, and drive execution across teams

You might thrive in this role if you:

• 8+ years in GTM strategy, operations, program management, consulting, or related fields

• Proven experience leading complex cross-functional programs in fast-paced environments

• Strong analytical, problem-solving, communication, and stakeholder management skills

• Ability to operate through ambiguity, prioritize effectively, and drive outcomes with high ownership

Preferred Qualifications

• Experience in high-growth SaaS, AI, or enterprise technology companies

• Background building operating models, launch processes, or executive reporting systems

• Familiarity with enterprise GTM motions, customer launches, or product-led growth

• Consulting, chief-of-staff, or business operations experience is a plus

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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