GTM Strategy & Operations Associate

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It’s hard to believe that it’s 2025 and paying rent on time is expensive, inflexible, and difficult. We’re here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?

About the role

As a GTM Strategy & Operations Associate at Flex, you'll uncover performance and growth improvement opportunities across the Revenue organization and build the operational processes to execute on them. This will include building go-to-market strategies based on market specific nuances, revenue optimization, strategic initiatives, process design, resource allocation, and sales analytics. You will collaborate closely with the Sales, Partner Success, Revenue Operations, Product and Analytics teams to ensure strategic alignment and maximize operational efficiency by leveraging data-driven analysis.

The ideal candidate has experience with rigorous analytical problem solving in a hyper-growth business context, comfort working in fast-paced environments, and a strong attention to detail.

This is a hybrid position with on-site expectations of 3 days per week in our New York Headquarters or 2 days per week in our SF hub. For candidates outside of the NY/NJ or SF Bay area, you may be eligible for our relocation assistance program.

What you’ll do

• Analyze revenue performance data across Sales, Partner Success, and Onboarding to identify trends, opportunities, and areas for improvement.

• Optimize CRM processes and ensure data accuracy and consistency.

• Enhance workflow automation and streamline operational processes across all Revenue teams to improve efficiency and effectiveness.

• Manage cross-functional projects across Sales, Partner Success, RevOps, Product, and Analytics.

• Conduct competitive analysis and market research to provide strategic recommendations that support revenue growth across all channels.

Key qualifications

• 3+ years of experience in strategy & operations, revenue strategy, consulting, business analysis, or a related role.

• You have excellent Excel skills (can perform complex functions).

• Strong analytical skills with experience in modeling, data analysis, and reporting (Excel or BI tools like Tableau or Sigma).

• Ability to communicate data-driven insights effectively to both technical and non-technical stakeholders.

• Strong organizational skills with attention to detail.

• Enjoys working in a fast-paced environment, with the ability to adapt quickly, work collaboratively, take initiative, and manage multiple priorities effectively.

• Familiarity with SQL is preferred.

• Proficiency in CRM software (e.g., Salesforce) and sales analytics tools is preferred

The compensation range for this role will be commensurate with the candidate's experience and Flex's internal leveling guidelines and benchmarks. For working locations in NY/NJ/CA, the base salary pay range will be $143,000-154,000.

Life at Flex:

We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.

We offer many employee benefits & perks. For full-time U.S based positions we offer:

• Competitive medical, dental, and vision available from Day 1

• Company equity

• 401(k) plan with company match (our company match kicks off at the beginning of 2026)

• Unlimited paid time off + 13 company paid holidays

• Parental leave

• Flex Cares Program

• Free Flex subscription

For full time non-US employees, we offer

• Competitive compensation + company equity

• Unlimited PTO