GTM Data Analyst

At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀

In this dynamic and rapidly evolving digital landscape, the seamless coordination and efficient management of tasks and projects have become paramount. This role will be instrumental in assisting and empowering ClickUp, a cutting-edge productivity platform, to thrive and provide top-notch solutions. While your expertise will be utilized by ClickUp, Deel will serve as your Employer of Record in India. This unique collaboration will create an environment where your talent can truly shine, making a significant impact on the productivity and success of ClickUp's operations.

ClickUp is looking for a motivated Data Analyst with expertise in problem solving and data visualization to join our high-performing Data team in the Growth organization. We are building a world class Growth organization at ClickUp with the goal to make a significant impact on the company's already rapid global growth. 

About the Team & Role

The Data team at ClickUp is made up of data analysts, engineers, and scientists that are strategic business partners inside of the larger Growth organization. You will collaborate with the data team members to answer complex business problems.

As a GTM Data Analyst, you will be creating compelling visualizations, dashboards, and reports that provide actionable insights into our business operations and growth initiatives. Your goal will be to arm stakeholders with the data analysis and reporting needed to make important investment and growth decisions.

Your ability to communicate in a clear and concise manner will be critical in collaborating with cross-functional teams and stakeholders. This role will be a part of an India based analytics team.

Key Responsibilities:

• Collaborate cross-functionally with stakeholders from the Sales, Customer Experience, & Data teams to support strategic decision-making with data-driven analyses.

• Develop and maintain dashboards by writing custom SQL queries that empower teams and provide actionable insights.

• Identify key performance indicators (KPIs) and metrics that align with business goals, ensuring reporting accuracy and relevance.

• Define and report on key metrics such as Account Health, Support Team Efficiency, and Customer Success Performance

• Hands-on experience working with large scale structured, semi-structured and unstructured data and various approaches to clean and quality check data.

• Translate quantitative analyses and complex questions into digestible reporting for the larger organization.

• Extract meaningful insights from sales, support, and account behavioral data to enhance understanding of customer behavior and trends.

• Develop and maintain well-managed data solutions, tools, and capabilities to enable self-service frameworks for data consumers.

• ClickUp Data Stack: Snowflake, SQL, DBT, Tableau, Hex, Amplitude

Requirements

• Bachelor’s (or Master’s) degree in a technical field such as Business Analytics, Engineering, Finance, Economics, Computer Science, Stats, etc.

• 3-6 years of experience as a Data Analyst (or similar profession).

• Exceptional experience in SQL.

• Proficiency in Tableau software (or similar BI tool).

• Excellent communication skills, with the ability to present insights to both technical and non-technical audiences.

• Fluency in spoken and written English.

Desirable

• Project management skills.

• Basic understanding of Python.

• Basic working knowledge of statistics and techniques like regression, segmentation and A/B testing

• Basic understanding of DBT and Git.

• Experience with Salesforce and Zendesk systems and data

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Unsure if you meet all the qualifications of this job description but are deeply excited about the role? We hire based on ambition, grit, and a passion for improving the way people work. If you think ClickUp is the company for you, we encourage you to apply!

At ClickUp, we assess every candidate based on the potential impact they can have. We hire the best people for the job and support each person’s journey to build their boldest career.

Equal Opportunity Employer

ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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Visa Sponsorship

Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions.

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ClickUp Talent Acquisition will only initiate contact via an @clickup.com email or through our official careers portal on clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to [email protected].