Growth Operations Associate

Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works.

This is a high-octane, sleeves-rolled-up role for someone who thrives on building from scratch. You will be incredibly hands-on, working directly with Operations Leadership to execute on highly ambiguous, high-impact growth projects. Your goal: parachute into ground-zero initiatives - whether that's standing up a brand new category, piloting a new operational model, or spearheading a strategic launch - hack together the initial supply and demand, and do absolutely whatever it takes to ignite the marketplace flywheel.

What You’ll Do

• Build the Playbook: Take new initiatives from 0 to 1. You will do things that don't scale - whether that means cold-calling businesses, testing ground-level operational processes, or manually matching shifts - until the project gains traction and can stand on its own.

• Work with Leadership: Collaborate closely with Operations Leadership to move aggressively, iterate on the fly, and turn your frontline learnings into scalable, automated processes.

• Own the Road: Expect extensive, continuous travel. Your office is wherever the next launch or strategic initiative takes you.

Who You Are

• You have a "founder" mindset and an extreme Bias for Action.

• You don't wait for permission or perfect data; you just deliver results.

• You thrive in a high-pressure environment where the pace is fast, expectations are massive, and you aren't afraid to get your hands dirty.

• You are deeply comfortable with ambiguity, fast iteration, and unstructured problem-solving.

• 2+ years in Operations, Finance, Launch, Management Consulting, or high-growth startup environments, with a proven track record of owning chaotic, ground-level execution and turning it into success.

For CA-Based Applicants:

Compensation: The base salary for this position is $80k - $120k.

• This position is eligible for equity in the form of stock options

• This position is eligible for Instawork benefits, including:

• A variety of medical, dental, and vision plans with coverage beginning on the date of hire

• Flexible paid time off

• At least 8 paid company holidays annually

• Phone stipend

• Commuter stipend

• Supplemental pay on qualified leaves

• Employee health savings accounts (HSA) contribution

• Flexible spending plans

• 401K plan

• Perkspot - discount program through Lumity

A variety of factors are considered when determining someone’s compensation, including a candidate’s professional background, experience, and location. Final offer amounts may vary from the amounts listed above.

Our Values

•
Empathy, Trust & Candor
We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback.

•
Bias for Action
We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct!

•
Always Be Learning
We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry.

•
Act Like an Owner
We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description.

About Instawork

Founded in 2015, Instawork is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started!

Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale.

Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds.

Ready to make an impact? Learn more at www.instawork.com/about.

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