Group Product Manager - Drug Pathways & Member Experience

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

• Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.

• Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.

• Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:

The Product and Engineering team at SmithRx is developing the next-generation modern pharmacy benefits management (PBM) platform. As the Group Product Manager for Drug Pathways, you will be the strategic product leader responsible for defining and executing the product vision across our Drug Pathways and Member & Partner Experience domains. This role involves managing, mentoring, and guiding a team of Sr Product Managers to deliver innovative and intuitive products that meet our business and drug cost savings objectives, while supporting a best-in-class member, partner, and customer experiences.

What you will do:

• Define and lead the overall Product vision, strategy and execution for the Drug Pathways, Member and Partner Experience domains.

• Manage, mentor, and coach a team of Sr Product Managers, fostering product management excellence, high accountability, and strong collaboration across the organization.

• Oversee and ensure the execution of the full product lifecycle, working cross-functionally to guide your products from discovery to execution, supporting our mission to drive down drug costs through best-in-class Partner and Member experiences.

• Support your teams PRD / UX design development through collaboration with internal teams and stakeholders.

• Define, collect, and track the appropriate user, product, and business metrics, both quantitative and qualitative, across the entire Drug Pathways portfolio.

What you will bring to SmithRx:

• 10+ years of progressive Product Management experience, with a significant focus on data-centric, platform, or AI-driven products.

• 3+ years of experience managing, mentoring, and leading Product Managers or a similar cross-functional team.

• Experience in health-tech and/or pharmacy benefits environments strongly preferred.

• Proven success launching customer facing products and services with measurable outcomes.

• Proven ability to lead cross-functional collaboration across engineering, operations, and UX design to deliver high-impact solutions.

• Excellent communication and storytelling skills—able to clearly translate between business and technical audiences.

• Thrives in fast-paced, high-accountability environments with a strong sense of ownership.

• Strong analytical skills, leveraging user analytics and testing tools across complex systems and workflows.

What SmithRx Offers You:

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance

• Flexible Spending Benefits

• 401(k) Retirement Savings Program

• Short-term and long-term disability

• Discretionary Paid Time Off

• Paid Company Holidays

• Wellness Benefits

• Commuter Benefits

• Paid Parental Leave benefits

• Employee Assistance Program (EAP)

• Well-stocked kitchen in office locations

• Professional development and training opportunities