Group Key Account Manager FMCG

You are a brand lover. You want to be in the driving seat and to impact. You want to work with a multi-cultural team where diversity is valued for what it brings – divergence of opinions that makes our life and business richer. You want to create amazing coffee moments for consumers through brands like Douwe Egberts, Jacqmotte, L’Or or Senseo. Then this job is for you.

We’re seeking an experienced and driven Group Key Account Manager for CPG.

In this role you will personally oversee one of our top three customer contracts, while coaching and developing one regional account manager and one sales assistant.

This role combines hands-on commercial ownership with team leadership ensuring sustainable growth, flawless operational excellence and strong long-term relationship building with key retailers.

You'll be part of our Sales team based in Brussels and will report directly into the Country Director.

Main responsibilities:

• Take the direct ownership of 1 of our top three customer contracts, managing joint business planning, negotiations and performance delivery
• Lead, coach and develop 2 team members, fostering high-performance and collaborative culture
• Maintain and build strong relationships with stakeholders and retailers
• Develop and execute customer strategies that align both client and JDE Peet’s objectives
• Drive revenue growth through different axis such as promotional planning and category management• You work in close collaboration with the Category/Customer Development Specialists and the shopper activation managers for the category input and the customer development
• You develop and execute optimal promotional programs based on the marketing & sales plans

• You manage the customer P&L and provide accurate forecasts, reporting and Business Reviews
• You provide clear objectives and deliverables for the Field team
• Monitor and be curious about market and customer insights to identify growth opportunities
• Collaborate cross-functionally with marketing, supply chain, HR and finance teams

Your profile

Working in the world’s largest pure-play coffee and tea company means big ambitions, and big ambition means big responsibility. Working at JDE Peet’s is hands-on, giving you an opportunity to leave your mark.​

For this role we’re looking for someone who has the following skills and experience:

• You have a master’s degree in business or marketing or a related field
• 5+ years of experience in account management in FMCG, including direct customer ownership.
• Proven success in leading top-tier retail negotiations and delivering revenue growth. Excellent negotiation and influencing skills.
• Experience in managing and coaching team members is a plus.
• Strong analytical, financial and strategic planning skills
• You have a natural curiosity, own your responsibility, can simplify complex manners and are a true team player.
• Ability to work collaboratively in a fast-paced, dynamic environment both with your customers as with your internal colleagues. You have a positive mindset, bringing the solution forward
• Fluency in Dutch, French & English

What’s it like to work at JDE Peet’s?

We are people united by the power and possibility of tea and coffee. At JDE Peet’s, we thrive on the freedom to pursue opportunities, provoking new ideas to make an impact at scale. Our ambition is simple – JDE Peet's: unleashing the possibilities of coffee and tea.

At JDE Peet's, we believe it’s amazing what can happen over a cup of coffee or tea. We also believe that a diverse and inclusive culture enables us to serve every coffee and tea lover in the best possible way. No matter who you are, where you come from, how you live your life, you can fulfil your ambitions and contribute to our success. When you grow, we grow, and coffee & tea grows.

At JDE we offer a competitive compensation & benefits package, for this role this includes a flex income plan, 33 days of holidays, a bonus opportunity, eco and meal vouchers, etc… We value meeting colleagues in the office (Esplanade 1, 1020 Brussels: only 10 minutes’ walk from Metro Heysel) and we enjoy our focus time when working from home: we support you in getting the right ergonomic material to work from home efficiently and even offer the option to take a ‘workation’!

What’s next?

Interested? We’d love to hear from you! After we received your application we will do our utmost to give you quick feedback. Part of the recruitment procedure will be an online assessment, followed by interviews and a business case.

Our DE&I Statement

At JDE Peet’s we aim to create a better future where we authentically serve, reflect and embrace everyone. We believe in fostering a more diverse, equitable and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential. This means we do not tolerate discrimination on the basis of our race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability, or any other trait protected by law. Do not hesitate to reach out if you require any reasonable adjustments to the recruitment process.

Find out more at https://careers.jacobsdouweegberts.com/

#unleashyourpossibility #acupofamazing #LI-Hybrid