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Group Billing and Credit Specialist

AccorHotel

Scottsdale, AZ, United States permanent

Posted: March 9, 2026

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Quick Summary

A team member is responsible for managing group billing and credit operations, ensuring accurate and timely payments to clients. This role involves coordinating with clients to resolve billing discrepancies and providing exceptional customer service. The successful candidate will have excellent communication and organizational skills to ensure seamless operations.

Job Description

Picture a shimmering oasis overlooking the Sonoran Desert and the McDowell mountains - Fairmont Scottsdale Princess offers luxury and world class hospitality with over 300,000 square feet of meeting space.  This award-winning meetings resort has 750 guest rooms, five award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. The Fairmont Scottsdale Princess was recently recognized with the AAA Five Diamond rating for over 30 years, making it one of the longest running AAA Five Diamond Resorts in the America’s. The only thing missing is you!

What’s in it for you:

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, 401K, Direct Deposit etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

Reporting to the Credit Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offers professional, engaging and friendly service 
• Maintain credit policies and procedures regarding billing, collection, credit cards, inquiries, check cashing, etc.
• Inspect all in-house accounts to ensure adherence to the hotels’ credit policy; assist with the collection efforts of these accounts where necessary
• Proficiency in accounts receivable billing (wedding, group, tour)
• To monitor the Accounts Receivable as required
• Perform daily shift closing/ensure all postings are properly coded for the general ledger
• Assist in the month-end reporting
• Provide office administration duties as required
• Follow departmental policies and procedures
• Prepare month-end balance sheet account reconciliation
• Follow all safety policies
• Carry out any other duties as assigned

• Previous experience in hotel finance department preferred
• University/College degree in a related discipline an asset or combination of experience and education preferred
• Computer literate in Microsoft Window applications and Opera
• Self-motivated, with the ability to make effective decisions
• Excellent administrative/analytical ability; interpersonal/communication skills
• Strong interpersonal and problem solving abilities
• Willing to work a set schedule in order to accomplish all major responsibilities and tasks to meet deadlines with quality results. You may be required to work on holidays or weekends.
• Highly responsible & reliable
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times

Your team and working environment:

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion: 

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

#LI-JH1

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