Greek Speaking Consultant for Online Payment Solutions Department in Athens

Mercier Consultancy

Athens, Attica, Greece permanent

Posted: March 17, 2026

Required Skills

Job Description

Mercier Consultancy is excited to offer a position for a Greek Speaking Consultant in our Online Payment Solutions Department located in Athens. In this role, you will provide essential support to our Greek-speaking clients, assisting them in optimizing their online payment processes and ensuring seamless transaction experiences.

Your primary responsibility will be to engage with clients, understand their needs, and deliver tailored solutions while providing exceptional customer service. Your expertise will help foster long-term client relationships and maintain high satisfaction levels.

Responsibilities

• Assist Greek-speaking clients with inquiries related to online payment solutions
• Conduct training sessions to educate clients on payment system functionalities and best practices
• Troubleshoot issues efficiently and provide timely resolutions
• Document all client interactions and maintain accurate records of support activities
• Collaborate with internal teams to address complex client challenges and formulate effective solutions
• Gather and implement feedback from clients to improve service offerings
• Stay updated on industry trends and advancements in online payment technologies

Requirements:
• Fluency in Greek and English, both written and spoken
• Strong communication and interpersonal skills for effective client engagement
• A customer-centric mindset with a focus on quality service delivery
• Basic understanding of online payment systems is a plus but not mandatory
• Problem-solving skills and a proactive approach to client needs
• A collaborative team player who can thrive in a dynamic environment
• Prior experience in customer service or a related field is advantageous but not essential

Benefits:
• Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
• Private Health Insurance
• 2 Extra Salaries Per Year
• Support In Finding Accommodation After Hotel
• Fully Paid Training
• Monthly Performance Bonus
• Free Greek Course
• And More...

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