Graduate Windows Enterprise Analyst

LMAX Group is a global financial technology company and the leading independent operator of multiple institutional execution venues for FX and crypto currency trading. The Group’s portfolio includes LMAX Exchange (institutional FX exchange and FCA regulated MTF), LMAX Global (FCA and CySec regulated brokers) and LMAX Digital (GFSC regulated institutional spot crypto currency exchange).

Our mission is to create a level playing field for all participants in the world’s biggest financial markets, through transparent, precise and consistent execution, based on robust trading technology.

We are looking for people who want to help us change the game, not just play it.

LMAX Group fosters inclusive recruitment practices. We are an equal opportunity employer as we welcome everyone to our team. We encourage people of colour, women, people from LGBTQ+ community, and people with disabilities to apply. Please let us know if you need reasonable adjustments at any point in the

This is an excellent opportunity for an ambitious graduate to gain 12 months of intensive, hands-on experience at a leading global FinTech firm. As a Graduate Operations Analyst (1-Year FTC), you will immediately contribute to our global institutional Platform across FX and Digital Assets.

This role is a defined, entry-level contract designed to provide you with high-value IT, commercial and financial markets experience in a regulated, institutional environment. You will be an integral part of the Operations team, providing essential support and directly impacting our IT operations. This position is ideal for candidates looking for a focused, fast-paced IT foundation before pursuing long-term career goals.

In this role, you will be a key player in maintaining the integrity and performance of our technical ecosystem while developing your skills under the guidance of senior engineers.

• Proactive Technical Support: Investigating, troubleshooting, and resolving alerts across Microsoft-based applications and operating systems.
• Incident Management & Triage: Monitoring system alerts and performing root-cause analysis to ensure high system availability.
• Documentation & Knowledge Sharing: Contributing to the internal knowledge base by documenting troubleshooting steps and system configurations to improve team efficiency.
• Hardware & Infrastructure: Assisting with the configuration, installation, and deployment of workstations for the LMAX team.
• Security & Compliance: Contributing to the hardening and security of our diverse Windows and macOS environments.
• Service Excellence: Managing day-to-day operational queries from internal teams, ensuring a high level of service and professional communication.
• Cross-Functional Collaboration: Partnering with the Service Desk, Network, Security, and Systems teams to streamline workflows and implement long-term technical fixes.

Requirements:
We are looking for analytical thinkers who are passionate about the intersection of technology and finance.

• Academic & Technical Background
• Education: A minimum 2:1 undergraduate degree (or equivalent) in Computing, Engineering, Software, STEM, or a related field.
• System Administration: Passion for learning and managing computer systems—whether through academic projects, a personal home‑lab, or early work experience. Familiarity with Microsoft and macOS environments is an advantage
• Analytical Problem Solving: Strong diagnostic skills; the ability to break down complex technical problems into logical, manageable components.
• Core Competencies
• Growth Mindset: A self-starter attitude with a commitment to continuous learning and staying abreast of emerging technologies.
• Communication: The ability to articulate complex technical concepts clearly and confidently to various stakeholders.
• Precision & Adaptability: A meticulous approach to data handling and the ability to prioritize tasks in a fast-paced environment.
• Cultural Alignment: A natural resonance with our core values of transparency, fairness, and precision.

Benefits:
• 25 days of holiday
• Bonus
• Pension contribution
• Private medical, dental, and vision coverage
• Life assurance
• Critical illness cover
• Wellness contribution program with access to ClassPass
• Plumm Platform
• Five volunteering days
• Give as You Earn initiative
• Learning and development programs
• Electric Vehicle Scheme
• Cycle to Work Scheme
• Season Ticket Loan