Golf Course Captain (Server)

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge; where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job, it’s a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!  

We invite you to join the world of luxury hospitality at Fairmont Jasper Park Lodge, as our new Golf Course Captain Server. 

As a Golf Course Captain Server with Fairmont Jasper Park Lodge, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Working with both our banquet and outlet operations will provide exposure to all facets of the Food & Beverage operation. 

What you will be doing:   

Reporting to the Outlet Manager, responsibilities and essential job functions include but are not limited to the following: 

• Consistently offer professional, friendly and engaging service 
• Assist management team to develop action plans to improve outlet performance 
• Assist and lead the team on the floor 
• Help lead the F&B Outlet team in all aspects of the department and ensure service standards are followed 
• Support employees while ensuring service standards are maintained 
• Take an active role with the training and development of new and existing colleagues 
• Build and maintain a high level of customer service and staff morale through outlet promotions and staff incentive programs 
• Have full knowledge of all menu items, garnishes, contents and preparation methods 
• Have full knowledge of beverage lists and promotions 
• Prepare and serve cocktails and other beverages 
• Deliver and present food items to guest tables 
• Process guest checks in a timely and efficient manner 
• Bus and re-set tables 
• Perform opening, cleaning and closing duties 
• Respect golf etiquette and rules while on the course 
• Follow all safety and sanitation policies when handling food and beverage 
• Adhere to the hotel’s vehicle handling and safety policies while driving hotel vehicles 
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.  
• Other duties as assigned 

Your experience and skills include: 

• Minimum 1 year of serving experience required (must include at least 6 months a la carte service)  
• Previous leadership experience required  
• Valid Alberta driver’s license required  
• Excellent knowledge of wine, cocktails and beer required  
• Pro Serve certification required  
• Banquets experience preferred 
• Excellent communication and organizational skills  
• Strong interpersonal and problem-solving abilities  
• Highly responsible & reliable  
• Ability to work well under pressure in a fast-paced environment  
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision  
• Ability to focus attention on guest needs, remaining calm and courteous at all time

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.  

Job Perks & Benefits: Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. In addition,  

What is in it for you: 

• Starting rate of pay: $20.31
• Subsidized staff accommodation provided on-site for full time status employees  
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $4/meal)  
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health, Orthodontics for full time permanent status employees  
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees  
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide  
• Access to the Mountain Explorer Travel Program – exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Lake Louise, Banff & Whistler  
• Discounts while using our resort’s Food & Beverage Outlets, Fitness Centre, Spa and Fairmont Jasper Park Lodge Golf Courses.

About the Application Process:  At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. 

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com  to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

Want to learn more about this opportunity? View the complete job description by clicking this link: Golf Course Captain Server (Seasonal).pdf

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: [email protected]  

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