Golf Caddie - On Call

The On Call Golf Caddie is responsible for providing professional and courteous service to each and every guest. They will be responsible for exceeding guest expectations through positive interactive skills. 

 

Job Responsibilities:

• Responsible for maintaining the Wynn standards of service to guests and coworkers at all times. 
• Ensures the Wynn standards of cleanliness and appearance for all areas.  
• Maintains a safe and pristine work environment at all times.  
• Works with safety as a priority, and follows department and company safety standards.
• Knows and adheres to Wynn policies and procedures, embrace company culture and take pride in the resort and amenities.
• Understands and well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests.  
• Preps and stocks golf carts to Wynn Golf Club standards prior to round and cleans & details carts upon completion of round.  
• Manages guests’ and loaner clubs appropriately; including accurate movement of golf clubs to Bell Storage.
• Accurate compiling of guests belongings (i.e. shoes, travel bags, etc…).
• Attends required training classes and incorporates new standards, service knowledge and safety into daily work practices.
• Look for opportunities to assist peers, guests, other departments or leaders at all times.
• Solution oriented, avoiding conflict and gossip, stays on task and promotes teamwork.
• Awareness of guest experience at all times, smiles and makes eye contact, communicates professionally.
• Ensures all guest needs are met in a prompt and efficient manner.
• Job duties include but are not limited to: selecting proper clubs for certain shots, cleaning balls, raking sand traps, lining up putts, predicting wind speeds and directions, reading green slopes, filling divots, tending flags, locating balls, keeping accurate score, advising about golf rules and terms, and helping your guests have the best day on the course possible.

• Candidate must be able to work efficiently within a team environment. 
• Must possess a positive, “whatever it takes” attitude. 
• Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers.
• Must possess excellent communication skills. 
• Candidate must be well groomed and professional. 
• Must be able to communicate English with guests, management, and other associates to their understanding.  Additional foreign language a plus.
• Must be available to work all shifts and days including opening and closing shifts.
• Willingness to maintain the highest level of confidentiality regarding guests and staff.
• Requires a high school diploma or equivalent.
• Must be 21 years of age or older.
• In-depth knowledge of golf and golf etiquette. 
• Requires a valid driver’s license.
• Previous caddie or golf experience preferred.

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.