Go-To-Market Ops Specialist

Livechatinc

Wrocław Hybrid permanent

Posted: March 11, 2026

Job Description

We’re looking for a resourceful and tech-savvy person to join our Operations team and help enhance our sales efforts, especially within the inbound lead funnel.

The ideal candidate combines strong technical understanding with operational thinking and knows how to collaborate effectively across teams. You’re comfortable working with both people and systems, improving processes, and helping the sales organization operate more efficiently.

Key Responsibilities:
• Optimize and monitor inbound lead funnels for the sales team
• Propose and manage initiatives that introduce new lead sources
• Manage and integrate sales systems (Apollo, Salesforce, LeanData, and others)
• Improve and maintain high data quality across sales systems
• Implement automations that free up sales reps’ time
• Create and document technical and operational processes
• Facilitate collaboration across the Go-To-Market organization (marketing, support, and partners)
• Act as a trusted advisor to the sales organization (leaders and reps) to help improve efficiency and workflows

Success Metrics:
• Proactive identification and implementation of improvements
• Higher quality of leads worked by the sales team
• Automation initiatives that allow reps to focus on customer conversations
• Fast adoption and ownership of the sales tech stack
• Introduction of new and scalable lead sources

Requirements and Skills:
• Strong technical aptitude and curiosity about systems and tools
• Experience administering SaaS tools and platforms
• Experience in B2B SaaS revenue or go-to-market operations
• Strong judgment in choosing between technical and process-based solutions
• Proven track record of building and implementing automations
• Strong understanding of the US B2B market
• Strong communication skills, especially the ability to translate technical concepts into clear business language

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