Global Monitoring & Investigations Analyst, Bulgaria

We are seeking a detail-oriented Global Monitoring & Investigations Analyst dedicated to protecting our platform from financial crime and high-risk activity. In this role, you will monitor transactions, investigate suspicious patterns, and ensure all regulatory reporting meets global standards. We are looking for a collaborative professional who can work across teams to uphold our commitment to security and organizational integrity.

Job Responsibilities::
• Monitor ongoing customer transactions in order to identify potential high risk for Crypto.com on potential terrorist financing activity, human or drug trafficking, etc.;
• Draft required SARs in accordance to local regulatory requirements and partnership obligations;
• Communicate with customers on applicable matters related to Compliance;
• Reviews new referrals, escalations or internal suspicious activity reports within internal service levels;
• Provide support and knowledge sharing to cross functional teams such as Customer Care and Risk;
• Investigate various criminal and suspicious activities directed towards the company and its clients ensuring proper policies, procedures and legal requirements are met;
• Perform global research on customers and customer associates;
• Achieve individual goals, based on quantitative and qualitative standards;
• Other ad-hoc tasks given by Sr Analyst or higher level management.

Job Requirements::
• A minimum of 1 year experience in a similar position is a must;
• High school diploma or higher;
• Experience in the field of fintech is not mandatory required;
• The Analyst should preferably have basic knowledge of the applicable legislation in the field of financial technologies/services;
• The Analyst must have a reasonable understanding of the Company’s business, its technical, financial and organizational structure;
• The Analyst must be able to communicate effectively with people at all levels both inside and outside the Company, and should have strong written and verbal communication skills. In addition, the Analyst must stand out with excellent decision making skills, effective problem solving skills, as well as skills to work independently and in the team;
• Integrity, initiative, perseverance, discretion, ability to respect the personal dignity and rights of each employee, interest in fintech and services and motivation to occupy the position.

Life @ Crypto.com

Empowered to think big. Try new opportunities while working with a talented, ambitious and supportive team.
Transformational and proactive working environment. Elevate employees to find thoughtful and innovative solutions.
Growth from within. We help to develop new skill-sets that would impact the shaping of your personal and professional growth.
Work Culture. Our colleagues are some of the best in the industry; we are all here to help and support one another.
One cohesive team. Engage stakeholders to achieve our ultimate goal - Cryptocurrency in every wallet.

Are you ready to kickstart your future with us?

Benefits

Competitive salary
Medical insurance package with extended coverage to dependents
Attractive annual leave entitlement including: birthday, work anniversary
Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
Work Perks: crypto.com visa card provided upon joining

Our Crypto.com benefits packages vary depending on region requirements, you can learn more from our talent acquisition team.

About Crypto.com:

Founded in 2016, Crypto.com serves more than 150 million customers and is the world's fastest growing global cryptocurrency platform. Our vision is simple: Cryptocurrency in Every Wallet™. Built on a foundation of security, privacy, and compliance, Crypto.com is committed to accelerating the adoption of cryptocurrency through innovation and empowering the next generation of builders, creators, and entrepreneurs to develop a fairer and more equitable digital ecosystem.

Learn more at https://crypto.com.

Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team.

Personal data provided by applicants will be used for recruitment purposes only.