Global Logistics Officer

Who Are We❓

We Are Foodics! a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarter in Riyadh and offices across 5 countries, including UAE, Egypt, Jordan and Kuwait. We are currently serving customers and partners in over 35 different countries worldwide. Our innovative products have successfully processed over 6 billion (yes, billion with a B) orders so far! making Foodics one of the most rapidly evolving SaaS companies to ever emerge from the MENA region. Also Foodics has achieved three rounds of funding, with the latest raising $170 million in the largest SaaS funding round in MENA, boosting its innovation capabilities to better serve business owners.

The Job in a Nutshell💡

The Global Logistics Officer is responsible for managing end-to-end

shipping, freight coordination, and customs clearance activities across multiple countries,

including Saudi Arabia (KSA), UAE, Jordan, Kuwait and Egypt. The role ensures timely delivery

of shipments, compliance with local customs regulations, cost optimization through competitive

freight quotations, and accurate preparation of all shipping and customs documentation, the

candidate will be located in Jordan office and he might be travelling across those countries as

per business need

What Will You Do❓

· Freight & Shipping Coordination:

- Obtain, evaluate, and negotiate freight quotations (air, sea, and land) from shipping lines,
freight forwarders, and logistics providers.

- Select cost-effective and reliable shipping solutions based on delivery timelines and business
requirements.

- Coordinate domestic and international shipments, including cross-border and transit
shipments (TIR).

- Track shipment status, manage delays, and resolve logistics issues proactively.

Customs Clearance & Compliance:

- Manage customs clearance processes in KSA, UAE, Kuwait, Jordan, and Egypt in compliance
with local regulations.

- Prepare and submit all required customs documentation including commercial invoices,
packing lists, certificates of origin, HS codes, and shipping documents.

- Ensure compliance with country-specific requirements such as SABER, SASO, SFDA (KSA), and
TIR regulations.

- Liaise with customs brokers, ports, and government authorities to ensure smooth clearance.

Documentation & Reporting:

- Maintain accurate shipment, customs, and freight cost records.

- Prepare logistics and clearance reports for management.

- Ensure proper archiving of all documents for audit and compliance purposes.

Stakeholder Coordination:

- Coordinate with internal departments such as procurement, finance, warehouse, and sales.

- Act as the main point of contact with freight forwarders and customs agents.

- Support finance teams with customs duty and VAT reconciliation.

What Are We Looking For❓

• Strong knowledge of customs procedures in KSA, UAE, Kuwait, Jordan, and Egypt.
• Experience with SABER, and TIR processes.
• Understanding of Incoterms.
• 3–5 years of experience in logistics, shipping, or customs clearance.

Skills & Competencies
• Strong communication and coordination skills.
• High attention to detail.
• Ability to manage multiple shipments and deadlines
• Proficiency in MS Excel and ERP systems.

What We Offer You❗

We believe you will love working at Foodics!

• We have an inclusive and diverse culture that encourages innovation and flexibility in-offices.
• We offer highly competitive compensation packages, including bonuses and the potential for shares.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.