Global HR IT Product Manager (m/f/d)

Group presentation

TK Elevator - Welcome to the future of urban mobility.

At TK Elevator we strive to make cities the best places to live, advancing an industry that moves more than 1 billion people every day. With customers in over 100 countries served by more than 50,000 employees, service is at the heart of our business. The company has more than 1,000 locations around the world that form an extensive network that ensures proximity to customers. During the last decades, TK Elevator has established itself as one of the world's leading lift companies.
As a market and innovation leader, we drive sustainable and efficient mobility with our broad product portfolio. As a manufacturer of lifts, freight elevators, escalators, moving walks, platform lifts, stair lifts and boarding bridges, you will find us, for example, in the One World Trade Center building in New York, in the Shanghai Financial Centre, in the Berlin TV Tower and in almost every airport.

Who we are

This position is part of a globally acting HR functional and technical support team that offers guidance and support for global HR IT template solutions. It acts as a central point of contact for the HR community around the world using the global HR solutions. Most of the received support requests shall be solved independently by the Global HR Product Manager, while certain requests will be routed to the internal and/or external application support organization. Most of the support requests are related to maintenance of Organization Management, best possible use of template solution, reporting requests, permission assignment, or service requests such as mass uploads or maintenance of global data fields. For now the focus will be on the SAP SuccessFactors Platform, including the modules Employee Central, Recruiting and Onboarding. In addition to support requests, the Global HR Functional Support team will also contribute to project work related to the Global HR IT template solutions involved.

What we expect

Act as a single point of contact for the HR community around the world for topics related to functional and technical support of global HR IT template solutions.
Resolve independently most of the received support requests, forwarding tickets to internal/external application management team where required
Execute recurring service requests such as mass uploads, maintenance of global data fields or business structure
Support to improve the product/user adoption of global HR IT template solutions
Contribute to project work related to global HR IT template solution
Act as a product manager for SAP SuccessFactors Onboarding.
Collaborate with internal/external application management team on new releases, make recommendations to HR community on how to best utilize existing/upcoming system functionalities to best support HR business processes

Who we are looking for

Degree in business administration, computer science or equal business experiences
3+ years proven experience in a support organization for SAP SuccessFactors
Solid functional expertise of SAP SuccessFactors
Must have technical experience with SAP SuccessFactors Employee Central and Onboarding, and desirable experience with SAP SuccessFactors Recruiting
Consulting experience or mindset with the ability to effectively collaborate with business and IT partners and to foster strong relationships with them to aid successful project delivery
You are experienced in managing stakeholders in a multi-cultural global environment.
Fluent English (spoken and written) is mandatory (B2).
A proactive, flexible and independent working style, requiring limited guidance and with the ability to perform tasks to a high degree of accuracy You have a dynamic personality and you are confident in ambiguous situations
You are a team player with a collaborative and pragmatic style, strong analytical and strategic skills

Contact

Please, send your application in English.

What we offer

Secure job and salary – permanent contract in a technically exciting, stable, and sustainable industry and an attractive compensation package
Social benefits and an attractive work calendar.
Teamwork & safety – an open, transparent, and value-oriented culture
Individualized training plan from your very first day.
TK Elevator is a company with an open, transparent culture that focuses on the people who make it up. At TKE you will receive frequent feedback, continuous training and space to contribute your ideas.

Additional information

At TKE we are committed to a corporate culture that values and is committed to diversity. We understand that different cultures, professional profiles, nationalities or gender enrich us and allow us to work together and achieve excellence. We are adhered to the world compact and the United Nations Declaration of Human Rights.

TK Elevator is a forward-thinking company where people can find the freedom to broaden their horizons and become part of a company that is diverse, exciting, innovative and, on top of all, stable. We have created a work environment that fosters respect, tolerance and diversity, where people can grow professionally and work in teams passionate about transforming the industry.

We are a company committed to people, society and the planet. Aligning our business success with attention to the needs of our social environment and the planet makes our brand even stronger and more sustainable. Our commitment goes from respecting our regulations and codes of conduct to our social policies in favour of integration, diversity and conciliation.

Job Reference: ES_ET_EA_IBA_TKE00727