Global Clearinghouse Specialist

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com

As a Global Clearinghouse Specialist, you will be at the heart of our financial operations, ensuring the seamless flow of global payments that power the partnership economy. You aren’t just processing transactions; you are a guardian of trust for our advertisers and media partners, solving complex financial challenges in a high-growth SaaS environment. This is an exciting opportunity for a detail-oriented finance professional to act as a key interface between technology and global treasury, helping us optimize our product and deliver world-class service to our clients.

What You'll Do

• Drive Global Payment Operations: Lead the daily execution of media partner payments and advertiser deposits, ensuring all transactions meet our high standards for accuracy and speed (SLA compliance).

• Champion Financial Integrity: Perform critical screening for first-time payees and manage "Do Not Pay" workflows to ensure all partners remain compliant and verified.

• Optimize Treasury Management: Monitor global bank account balances and partner with the Global Clearinghouse Manager to forecast funding needs, ensuring we are always ready to facilitate partner payouts.

• Bridge Product & Finance: Act as a subject matter expert by identifying opportunities to improve our platform’s financial functionality based on real-world feedback and internal data.

• Support Global Compliance: Own the compilation of critical tax documentation (such as US 1099s) and manage audit requests and statement of accounts for our diverse global client base.

• Empower Internal Teams: Serve as a high-level knowledge resource and trainer for our Customer Success teams, providing the financial insights needed to resolve complex client inquiries.

What You Bring

• 2+ years of experience in a fast-paced finance, banking, or fintech environment, ideally with exposure to international treasury or clearinghouse operations.

• A proactive problem-solving mindset: You don't just spot errors; you find the root cause and work across teams (and tools like JIRA) to solve them.

• Technical proficiency: Strong skills in MS Excel or Google Sheets, with an interest in or experience with cloud-based invoicing and spend management software (e.g., Ariba, Coupa).

• Global perspective: Comfort working across different time zones and an understanding of international banking and diverse tax landscapes (US/EU).

• Clear communicator: Ability to translate complex financial data into clear, actionable insights for both internal stakeholders and external clients.

• Growth mindset: A natural curiosity to learn the inner workings of a leading SaaS platform and a commitment to maintaining a professional, "can-do" attitude in a high-responsibility role.

• Nice to Have: A relevant Finance or Commerce degree/diploma; experience with SQL or Microsoft Office certifications.

Benefits and Perks

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.

• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.

• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.

• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.

• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.

• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.

Note: Benefits may vary by location and are subject to local regulations.

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors

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