Global Accounts Business Development Manager

Description

Viva.com, the 1st Tech Bank in Europe for Businesses, revolutionises omnichannel payments acceptance, offers card issuing, loans and deposit accounts. Viva.com is the first to pioneer and holds the top position in the Tap on Any Device technology, enabling payments acceptance on any device or even without a device.

Today Viva.com is leading the transition to All-in-One business solutions, powered by its full suite of financial services. To that end, reflecting its holistic approach to business needs, Viva.com has built a dynamic ecosystem featuring over 450 tech partner-innovators in the software and hardware space. Connecting directly to all local payment schemes, alternative payment methods and payment systems across the continent, further strengthens Viva.com’s value proposition. 

Viva.com envisions to provide businesses a value-driven platform to accelerate the adoption of the latest technology. 

The Global Accounts Business Development Manager plays a key role in expanding Viva’s international footprint by building and growing relationships with global clients. This position combines sales with strong technical appetite (Pre-sales / Implementation), and cross-functional collaboration to drive revenue for all cycle and ensure client satisfaction.

In this role, you will be responsible for accelerating growth with global accounts, enterprise merchants, and strategic partners by leveraging Viva’s comprehensive suite of in-person and online payment solutions and banking services. With a strong focus on an omnichannel approach, you will identify, develop, and strengthen partnerships to deliver seamless integration of online and in-person payments within Viva’s unified payment ecosystem.

Beyond business development, this role extends into pre-sales, Customer success management with technical expertise, and partner enablement—ensuring smooth adoption, sustained engagement, and continuous revenue growth.

Responsibilities:

Global Account Management: Drive business development strategies to acquire and grow global accounts in the payments sector & banking services. Act as the main point of contact, building long-term relationships, delivering strong technical advice, preparing proposals, business cases, and supporting project implementation with key merchants.

PreSales & Revenue growth: Drive the full pre-sales and sales cycle by scoping business requirements, defining the scope of work, and supporting project planning. Apply a consultative selling approach to match client needs with the right technical solutions. Manage the entire sales process (lead generation, pitching, and commercial negotiation to contracting, roll-out, and ongoing customer success) and leveraging strong technical product expertise to maximize adoption and consistently exceed revenue targets.

Market & Strategy: Monitor global market trends, regulatory changes, and competition to shape strategies that enhance business performance and client satisfaction.

Cross-Functional Collaboration: Partner with product, marketing, legal, local sales teams and IT teams to ensure seamless delivery of services and advocate for client needs.

Contract & Compliance: Lead contract negotiations, ensuring alignment with company policies and industry regulations.

Industry Engagement: Represent Viva at industry events, build networks, and identify partnership opportunities.

Performance Monitoring: Track and report on account performance, providing insights for continuous improvement.

Partnership Development: Strengthen relationships with key stakeholders, including payment operators, central banks, and strategic partners.

At Viva.com, we believe in amplifying human potential through AI. When you join us, you're stepping into a future-forward environment where technology empowers every role, driving smarter, more efficient.