GFEBS Operator / CMMS Admin - Construction / Service (Job number: 1478)

We are seeking a GFEBS Operator to join our federal team supporting the Fort Myer military base in Arlington, VA. Fort Myer is home to the Arlington National Cemetery and our team is responsible for the maintenance and service of the HVAC mechanical and HVAC Controls (Building Automation Systems) for over 100 buildings and residences across the base. This position will be responsible for opening and closing maintenance work requests, creating work order forms and reports using the Army’s GFEBS (General Fund Enterprise Business System) system, answering incoming phone calls and emails to process maintenance and service requests. Under general direction, schedules the day to day activities of the facility maintenance teams.  Responsible for processing and administering all work order requests, customer trouble calls and the Computerized Maintenance Management Systems (CMMS).  Follows up, as needed, to assure customer satisfaction to work order requirements.

At Johnson Controls, we support our nation’s most critical facilities, the people who occupy them, and the missions they enable. Johnson Controls Federal Systems (JCFS) is a specialized team serving as a trusted partner to the federal government. We help modernize U.S. military installations, Department of Defense and other federal agency facilities to be smarter, more resilient, efficient, sustainable, and secure.

Shift: Monday-Friday, Day shift hours
Benefits: Eligible for benefits on first day of employment
Vacation: 3 weeks of paid vacation, 5 sick days, 3 floating holidays, and 10 standard holidays per calendar year
Travel Required: None, all work is based at this location

As a GFEBS Operator / CMMS Admin, you will:

Receive all written and electronic customer work requests, verifies completeness of all entries, enter information into CMMS, issues work order ticket, determines appropriate supervisor and closes work orders upon completion.

Communicates with requestor to determine total scope of work and priority of the work to be performed. Keeps requestor apprised as to the status of the work order until completion.

Administers the preventative maintenance tracking and documentation programs, assigns and distributes the work to the appropriate supervisor, reviews scope and frequency of assignments with the supervisor and makes changes where required.

Acts as contact/liaison between Operations & Maintenance (O&M) staff and the requesting department for the planning and scheduling of work performed by O&M site team.

Attends daily/weekly meetings with facility maintenance management to develop the next day/week’s schedule, reviews the status of scheduled work orders, and discusses new, incoming work orders.

Submits written notifications to departments to coordinate upcoming shutdowns.

Utilizes computerized maintenance management system to manage work orders history and track job status and repair costs.

May identify opportunities to improve process, planning or performance through analysis of work order flow, project demands and expectations.

Utilizes CMMS to provide formal system for planning, completing, and reporting facility maintenance activities.

Coordinates LAN/WAN network connectivity issues with the customer’s IT department.

Performs all work in accordance with established safety procedures.

Complies with all company policies and procedures and adhere to company standards.

Performs other duties as required.

Required Qualifications:

3+ years of progressive experience in scheduling/planning activities.

2+ years of CMMS experience or equivalent

Proficiency working the Microsoft Office products including Word and Excel

Excellent oral and written communication skills with the ability to interact with all levels of management and customer interface skills

Problem solving and innovative resolution ability and the ability to be a highly effective team member

The ability to obtain and maintain required government security clearances and/or badges as required to perform site duties. (This involves a background/character, criminal history, employment, and credit check.)

Preferred Qualifications:

Experience working with the Army’s GFEBS (General Fund Enterprise Business System) system

IT software support or facility maintenance support preferred.

Preferred Education:

High School Diploma or equivalent.

Who We Are

At Johnson Controls (NYSE:JCI), we are One Team working collaboratively to create purposeful solutions that make a difference in the world. We are a Fortune 500 company with more than 100,000 employees worldwide offering the world`s largest portfolio of building technology products, solutions and services. As a member of our Federal Systems team, your work matters. We value and recognize your contributions and want to help you succeed. We invest in our employees, provide opportunities for growth and advancement, and foster a culture of inclusion and respect.

To learn more about who we are and what we do, please check out our Take a Journey video.  

Recently, Johnson Controls has been recognized by several organizations for leadership in Environment, Sustainability and Governance, as well as innovations in smart building platforms:

Named to FORTUNE’s “Most Admired Companies” List

Corporate Knights Global 100 Most Sustainable Corporations in the World

Named to Forbes Net Zero Leaders list

CDP 2023 Climate Change 'A List'

Ranked 67 on the Drucker Institute’s list of best-managed companies in America

Forbes Best Employers for Diversity

Newsweek  America’s Greatest Workplaces for Diversity

Ethisphere 2024 World's Most Ethical Companies list for the 17th time

Newsweek America’s Greatest Workplaces for Women in 2024

Named to Newsweek America’s Greatest Workplaces for Veterans 2024 / 2025 listing

Named to Forbes America’s Best Employers for Veterans 2024

Named one of the top military friendly employers by military.com.

Johnson Controls is an equal employment opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/careers

Division: JCFS (Johnson Controls Federal Systems)

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