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Gestor PostVenta (SAT) Remoto (Ingles B2)

Distro

Lima, Lima Remote permanent

Posted: April 14, 2026

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Quick Summary

Provide technical support and maintenance services to clients in Peru, with a focus on resolving technical issues via phone and email.

Job Description

Job Requirements:

• 2 to 3 years of experience in client management, post-sales, or Technical Assistance Service (SAT).

• Previous experience in technical service environments or home technical assistance companies is a plus.

• Vocational or technical training is valued but not mandatory.

Responsibilities:

• Daily management of routes for approximately 6 technicians (mainly within Madrid and Barcelona, occasionally other regions in Spain).

• Receiving and managing client incidents via email and phone (calls are less frequent but necessary on occasion).

• Coordinating access to client facilities.

• Sending delivery notes and tracking repair status.

• Preparing repair budgets..

Skills:

• Operational organization and planning.

• Effective communication with clients and technicians.

• Functional knowledge of Excel.

• Ability to learn ERP systems quickly.

• Problem-solving and ability to work under pressure.

• Service-oriented mindset.

#SolvoGlobal

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