Germany Operations Manager

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

Germany Operations Manager (Germany / UK / Global) – Crunchyroll, LLC - Home Entertainment

Location: London, UK

The Germany Operations Manager (Germany / UK / Global) is responsible for handling all Germany and UK Supply Chain Operations, including Materials Management, Planning, Print Production, Manufacturing, and Distribution to meet the high standards and specifications of Crunchyroll Home Entertainment products. This role reports to the Director of Global Collectibles Distribution.

Responsibilities include, but are not limited to:

• Manage the relationships with 3rd party manufacturing and distribution plants, ensuring timely and accurate direction is given for disc replication, assembly, print production, warehousing, inventory control, and distribution in the UK and Germany territories

• Negotiate terms and pricing with Print Suppliers, award projects by level-loading work across each partner

• Liaise with the Sr. Global Project Manager on production schedules, master upload dates, and be the key POC on Germany and UK Global supply chain needs

• Manage the territory-specific age rating submission process for the UK & Germany, ensuring submissions and approvals for ratings applied to packaging art for Global and Territory-specific SKUs.

• In-territory lead for continuing to create process and cost efficiencies across Print Production and Operations functional areas, and develop optimal work streams across multi-territory needs

• Ensure authored masters and packaging print files are to specification

• Work with Production leads to ensure accurate delivery of disc masters to the replication factory to schedule

• Provide ad hoc review and feedback on German and English language deliverables for territory-specific and Global SKUs

• Work from an existing schedule

• Responsible for identifying errors and verifying correct performance based on existing specifications

• Develop a working knowledge of a variety of job duties as required on a case-by-case basis

The minimum qualifications & requirements for this position include:

• BA/BSc degree is preferred

• Minimum 5 years of Home Video Audio, Video, and Print Production required

• Required spoken languages: English and German

• High degree of proficiency with Google Suite, Microsoft Office, Word, and Excel

• Conversational knowledge of French and Japanese is a plus

• Knowledge of and a passion for entertainment, animation, and pop culture

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Best-in class medical, dental, and vision private insurance healthcare coverage

• Access to counseling & mental health sessions 24/7 through our Employee Assistance Program (EAP)

• Employer 5% salary contribution into a DC Pension Plan

• Allowances for Gym & Wellness, Meals, Commuting

• Free premium access to Crunchyroll along with monthly discounts to the Crunchyroll store

• Professional Development

• Company's Paid Parental Leave

• up to 22 weeks for birthing parents

• up to 12 weeks for non-birthing parents

• Hybrid Work Schedule

• Paid Time Off

• Flex Time Off

• 5 Yasumi Days

• Half-Day Fridays during the summer

• Winter Break

#LifeAtCrunchyroll ((select from the following job modalities for this role: #LI-Hybrid #LI-remote #LI-onsite))

About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

•
Courage. We believe that when we overcome fear, we enable our best selves.

•
Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

• Kaizen. We have a growth mindset committed to constant forward progress.

•
Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

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