German Content Moderator for Social Media

Cross Border Talents

Porto, Porto District, Portugal permanent

Posted: July 4, 2023

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Required Skills

German Content Moderation Social Media BPO Staffing Recruiting

Job Description

This is a very well-known social media that is requiring moderator to their content. Tasks: · Reviewing Online Videos/Content/Complaints/Legal Notices received from the end customer on any incorrect decisions taken related to their copyright work/material · Reviewing/updating contents on a popular social media platform · Audit of content received and sharing for Social Media Upload · Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) · Maintain broad knowledge of client products and/or services · Strict adherence to the accuracy guidelines as laid down by the client · Ensuring to protect the data of the customer and compliance process is followed

Requirements: · C1 or higher in German · B2 in English · Associate degree in related field with 6 months to one year of relevant experience preferred · Strong customer service orientation skills · Strong computer navigation skills and PC Knowledge · Ability to effectively communicate, both written and verbally · Dependable with strong attention to detail · Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly · Tolerance for repetitive work in a fast-paced, high production work environment · Ability to work as a team member, as well as independently · Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner · Willingness to work a flexible schedule

Benefits: Relocation package Competitive salaries Meal allowance Opportunity to grow your career Big multinational company, with a friendly international team

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