German Client Support Agent - Lisbon, Portugal

Cross Border Talents

Berlin, Berlin, Germany permanent

Posted: May 5, 2021

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Job Description

Cross Border Talents is hiring German Client Support Agents to work in one of our Clients in Lisbon for a travel company project , Portugal. You will be part of a rapidly growing multilingual client-facing team and will be working onsite with and alongside internal teams for a leading online multinational company. You’ll be guiding Client-Brands on the effectiveness of their ads - optimizing Marketing campaigns, providing technical support and troubleshooting issues. Responsibilities as a Legal Online Operations Analyst: Assist customers with booking of hotels, holiday packages and other travel-related services; Provide helpful and effective service for both in travel”and post travel questions; Assist customers with questions regarding payment, changes, cancellation, Requirements for the Legal Online Operations Analyst Vacancy

Requirements: Ability to work in a multicultural environment and as part of cross-functional teams; Must be fluent in English and German;

Benefits: Accommodation package to Lisbon, Portugal (Includes apartment, expenses and flight reimbursement) Training and career development opportunities; A culture of respect and human empowerment; Very nice office space, served by several businesses and great access to public transportation

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