Genesys Engineer
Jobsbridge1
Posted: January 4, 2016
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Quick Summary
Genesys Engineer with 6+ years of experience in Genesys Framework, Genesys Voice Platform, and interaction center operations, with a strong background in contact center management and development.
Required Skills
Job Description
MUST HAVE:
• 6+ yearsexperience with Genesys Framework
• 6+ years experience with Genesys Voice Platform(GVP) including:
o SIP Server
o URS
o Config Server
o DB Server
o Routing Stat Servers
o Reporting Stat Servers
o Interaction Center
• Contact center background
• Application Operation, Maintenance and Development
• Genesys Inbound Voice Application 8.1, GVP,WFM, Infomart, Interaction Workspace
• Change, Incident/Service Request/ Release Management on Genesys, Upgrades of Genesys
Genesys Framework, Genesys Voice Platform
Multiple Openings