General Virtual Assistant (Operations & Execution Support)

We are looking for Virtual Professionals based in the Philippines.
This is a fully remote position for the role of General Virtual Assistant (Operations & Execution Support) – Philippines | US Hours

• Applications with an introduction video attached will be prioritized.
Due to the fully remote nature of this role, it is important that candidates are comfortable communicating on video calls.

Role Summary

A General Virtual Assistant (GVA) is responsible for executing operational tasks across the business with speed, accuracy, and full ownership.

This is not a “task receiver” role.

You are expected to take unclear instructions, clarify quickly when needed, and finish execution without being followed up repeatedly.

In practice, you will:

• Handle day-to-day operational tasks across multiple functions
• Coordinate between people, tools, and systems
• Follow instructions—but also fill gaps when instructions are incomplete
• Keep workflows moving without being reminded
• Own completion, not just activity

You are not here to ask for constant direction—you are here to make execution happen.

Filtering signal:
This role is not for candidates who wait for step-by-step instructions, avoid responsibility, or need frequent follow-ups to complete tasks.

Core Responsibilities

1. Task Execution Across Operations

• Receive tasks from leadership and execute them immediately without delay
• Break down unclear instructions into actionable steps and proceed
• Ask only the minimum necessary clarifying questions

2. Calendar, Scheduling & Coordination

• Manage scheduling across multiple stakeholders and time zones
• Prevent conflicts and proactively resolve scheduling issues
• Confirm, reschedule, and follow up without being reminded

3. Admin & Workflow Management

• Handle recurring admin tasks (documentation, updates, tracking, reporting)
• Ensure systems are updated in real time—not end-of-day backlog updates
• Spot missing tasks or gaps and close them without being asked

4. Communication & Follow-Ups

• Follow up with internal or external stakeholders until tasks are completed
• Do not let tasks stall due to non-responsiveness
• Escalate only when necessary—not as default

5. Tool & System Management

• Use tools (CRM, spreadsheets, project management systems) accurately and consistently
• Keep data clean, structured, and up to date at all times
• Identify and fix inconsistencies in records or workflows

6. Execution Ownership

• Take full ownership of assigned tasks from start to finish
• Do not wait for “next steps”—define them when missing
• Ensure nothing assigned to you stays incomplete without clear status

Requirements (Non-Negotiable)

• 2+ years experience in VA, admin, operations, or support roles
• Strong English communication skills (written and verbal)
• Highly organized and detail-oriented under pressure
• Comfortable working independently without constant supervision
• Able to manage multiple tasks without dropping follow-ups
• Willing to work US-aligned hours from the Philippines

Filtering signals:

• If you require step-by-step instructions to complete tasks, this role will not work
• If you struggle with follow-ups or ownership, this role will not work
• If you wait for reminders to complete work, this role will not work

Tools

• Google Workspace (Docs, Sheets, Calendar, Gmail)
• Project management tools (Asana, ClickUp, Trello or similar)
• CRM or internal tracking systems (if applicable)
• Communication tools (Slack, Zoom, email systems)

What We Actually Care About

• You complete tasks without needing reminders
• You turn unclear instructions into finished outputs
• You follow up until things are done—not until it gets difficult
• You keep systems accurate and updated in real time
• You proactively fix gaps instead of reporting them
• You manage yourself like an operator, not an assistant

What This Role Is NOT

• Not a passive admin support role
• Not a data entry-only position
• Not for candidates who wait for detailed instructions
• Not for people who stop when instructions are unclear
• Not a “just follow orders” type of VA role

Position Details

• Remote (Philippines-based)
• US-aligned hours required
• Full-time contractor role
• Async-friendly but execution-heavy
• Performance measured by completion, speed, and accuracy

Application Instructions

Submit:

• Resume
• Short introduction video (1–2 minutes)

AND complete this:

You are given 3 tasks at the same time:

• A report needs to be compiled but data is incomplete
• A meeting needs to be scheduled with 3 stakeholders in different time zones
• A document needs follow-up approval but the client is unresponsive

Explain:

• What you do first, second, third
• How you handle missing information
• How you ensure nothing gets delayed

We are evaluating decision-making, not formatting.

Benefits

• Paid Time Off (PTO)
• HMO
• Fully Remote Work