General Manager - Retail

Step into a newly created leadership role with true scope and commercial influence.

We’re seeking a senior property leader to take full accountability for the performance and growth of a major, large-format retail asset in Western Sydney.

With one phase of expansion nearing completion — and two more already planned — this is a rare opportunity to help shape a high-performing centre into a flagship destination.

This newly created, strategic leadership role is designed to align operations, leasing, development, marketing, and commercial performance under a single point of ownership.

You’ll work directly with the business owners from a brand-new, architect-designed Sydney CBD headquarters. With no corporate layers or red tape, you’ll have autonomy to lead, influence, and build a high-performing culture that delivers results — now and long into the future.

The Company

Our client is a privately owned, design-led property group with a strong track record in delivering and managing high-profile commercial, mixed-use and retail assets. Their retail portfolio includes a large-format, multi-faceted site with active development stages already underway.

The existing operational team is experienced and engaged — but with the precinct growing in size, complexity and strategic importance, the business is appointing a new leadership layer to unify delivery and performance.

The Opportunity

Reporting directly to the owners, the General Manager will take full commercial, operational, and strategic ownership of the asset. You’ll be responsible for aligning cross-functional teams — leasing, marketing, facilities and centre operations — and ensuring the asset operates as one cohesive, performance-driven unit.

This is not a hands-off or regional oversight role. You’ll be the lead representative of the business across the asset, responsible for daily decision-making and long-term planning. You'll also play a direct role in shaping and supporting upcoming expansion phases, helping position the asset for the next chapter of its evolution.

Key Responsibilities

• Lead all core precinct functions: leasing, centre management, marketing, compliance, and operations

• Take full ownership of the site P&L — budgeting, forecasting, and financial performance

• Guide tenancy mix decisions in collaboration with leasing partners and ownership

• Strengthen team alignment, operational governance, and reporting discipline

• Maintain oversight of tenant performance, experience, and retention

• Work with ownership to shape the asset’s long-term commercial and brand strategy

• Embed a high-performance culture across the wider precinct team

This role is ideal for you if...

• Are currently leading a complex retail asset and want full accountability in a more agile, outcomes-focused environment

• Thrive when working directly with business owners and senior stakeholders — and want your voice to shape real decisions

• Are ready to step beyond patch management and into precinct-wide leadership — with influence over how the asset grows and evolves

• Know how to build alignment, structure and performance across leasing, ops, marketing and people leadership

This role may not suit you if...

• You prefer heavily structured or hierarchical environments with clearly defined corporate layers

• You’re looking for a purely strategic or detached role — this opportunity requires commercial depth and operational follow-through

About You

• 15+ years’ experience in retail property — ideally across asset, portfolio or general managemen

• Proven success managing large-format, outlet-style or complex multi-stakeholder retail environments

• Strong financial, commercial and operational acumen — including P&L ownership

• Confident leading cross-functional teams with a mix of internal and external stakeholders

• Comfortable working closely with business owners — contributing to both day-to-day operations and long-term planning

What’s on Offer

• Senior executive package + performance-based bonus

• Brand-new Sydney CBD office — architect-designed, purpose-built

• Chef-prepared lunches twice a week (Tuesdays and Thursdays)

• Transparent, non-political culture with direct access to decision-makers

• A rare opportunity to lead, deliver and shape one of Sydney’s most exciting evolving retail assets

If you’re looking for a role with real impact — we’d love to hear from you. Apply now to explore the opportunity.