General Manager Porto Carras

SWOT Hospitality Management Company is excited to announce an opening for the position of General Manager at the prestigious Porto Carras resort. In this key leadership role, you will be responsible for the overall management and strategic direction of the hotel while ensuring the delivery of exceptional guest services and operational excellence.

Core Responsibilities:

• Oversee the day-to-day operations of Porto Carras, encompassing all hotel's departments
• Develop and execute business strategies to optimise the financial performance of the hotel while aligning with corporate goals.
• Lead the management team and ensure effective communication and collaboration across departments.
• Monitor guest satisfaction, addressing issues promptly and implementing strategies for continuous improvement.
• Manage budgets, forecasts, and P&L reports, ensuring financial targets are met or exceeded.
• Foster a culture of excellence among staff members through training, mentoring, and performance evaluation.
• Build and maintain strong relationships with guests, owners, and stakeholders.
• Maintain compliance with health and safety standards as well as company policies.
• Engage with the local community to promote the resort and its services.

Requirements:
The ideal candidate:

• Holds a Bachelor's degree in Hospitality Management, Business, or a related field.
• Has a 5 years of management experience in the hospitality sector, with a proven track record in a luxury hotel or resort environment.
• Possesses excellent leadership skills and the ability to inspire and motivate a diverse team.
• Demonstrates strong financial and operational acumen with solid experience in budgeting, forecasting, and P&L management.
• Exhibits outstanding communication and interpersonal skills, capable of building strong relationships with guests and employees alike.
• Is proficient in multiple languages (English and Greek preferred).
• Has a deep understanding of hospitality trends and customer preferences.
• Is detail-oriented, with a commitment to service excellence and guest satisfaction.
• Shows flexibility, adaptability, and the ability to work under pressure in a fast-paced environment.

Benefits:
• A dynamic, friendly, and collaborative work environment.
• Opportunities to grow within a dynamic portfolio of hotels across Greece and beyond.
• Competitive salary and benefits package.
• Wellbeing Initiatives
• Collaboration with top professionals in the luxury tourism industry.
• Accommodation

About SWOT Hospitality

• We are a leading Hospitality Management Company in Greece and an approved white flag operator of Hyatt, Marriot International, Accor Hotels, Hilton, Nikki Beach, Worldwide and IHG Hotels & Resorts.
• We are laser focused on hospitality strategic and financial advisory with an impeccable trach record.
• We will give you the opportunity to work with the best practitioners from Greek hospitality market.
• We offer stability and career prospects in a transparent working environment.
• We work with the best professionals in the tourism industry.