General Manager Petra Suites

SWOT Hospitality Management Company is excited to announce an opening for a General Manager position at the KOA by Kyma in Paros. This unique resort will redefine luxury hospitality, combining exceptional service with a breathtaking location.

Job Overview

The General Manager will be responsible for overseeing the daily operations of KOA by Kyma, ensuring that the property meets our standards for excellence in service, amenities, and guest experience. This position requires a dynamic leader who can inspire and manage a diverse team of hospitality professionals, while also engaging with guests to exceed their expectations.

Key Responsibilities

• Direct all operational aspects of the hotel including, but not limited to, guest services, F&B operations, housekeeping, and sales & marketing.
• Ensure the highest standards of guest satisfaction, implementing programs to enhance the customer experience.
• Manage financial performance by developing budgets, forecasting, and ensuring performance aligns with targets.
• Recruit, train, and oversee a talented team, promoting a culture of excellence and professional development.
• Develop and maintain relationships with guests, vendors, and community stakeholders.
• Ensure compliance with health and safety regulations in all hotel operations.
• Actively participate in marketing and promotional activities to drive revenue.

Requirements:
The ideal candidate will possess the following qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• Minimum of 5 years of experience in hospitality management, with prior experience as a General Manager or in a senior management role.
• Proven track record of successfully leading hotel operations, including strong financial acumen.
• Exceptional leadership and people management skills.
• Excellent communication and interpersonal abilities, with a strong guest service orientation.
• Fluency in English; proficiency in Greek or other languages is a plus.
• Strong understanding of hotel marketing and revenue management.
• Ability to thrive in a fast-paced and dynamic environment.

Benefits:
• A dynamic, friendly, and collaborative work environment.
• Opportunities to grow within a dynamic portfolio of hotels across Greece and beyond.
• Competitive salary and benefits package.
• Performance Based Bonus
• Wellbeing Initiatives
• Collaboration with top professionals in the luxury tourism industry.

About SWOT Hospitality

• We are a leading Hospitality Management Company in Greece and an approved white flag operator of Hyatt, Marriot International, Accor Hotels, Hilton, Nikki Beach, Worldwide and IHG Hotels & Resorts.
• We are laser focused on hospitality strategic and financial advisory with an impeccable trach record.
• We will give you the opportunity to work with the best practitioners from Greek hospitality market.
• We offer stability and career prospects in a transparent working environment.
• We work with the best professionals in the tourism industry.