General Manager- Overhaul and Repair

STS Aerospace leads the world in producing superior flexible hose and complex rigid assemblies and providing certified overhaul and repair capabilities.

Summary The General Manager of Maintenance, Repair & Overhaul (MRO) is responsible for the

overall leadership, operational performance, and strategic growth of the MRO operation. The General

Manager is expected to be a hands‑on, working leader capable of stepping into the operation as needed to

address gaps, remove bottlenecks, and maintain workflow continuity while also serving as a strong people

manager who builds capability, accountability, and engagement across the team.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Operational Leadership

• Own full P&L responsibility for the MRO operation, driving safety, quality, delivery, and cost

performance.

• Lead daily operations to ensure on‑time delivery, regulatory compliance, and adherence to

customer and contractual requirements.

• Act as a working manager when required, stepping into the process to troubleshoot issues, cover

staffing gaps, or accelerate critical work.

• Identify, prioritize, and resolve production constraints in a high‑growth environment.

• Upholds Smiths Leadership Behaviors and Organizational Values of Passion, Integrity, Respect,

Ownership, Customer Focus, & Ethics.

• Consistently, regularly and predictably at work and on time.

People Leadership & Workforce Development

• Lead, coach, and develop a largely inexperienced workforce, establishing clear expectations,

structured training, and mentorship.

• Build bench strength through hiring, onboarding, cross‑training, and succession planning in a

tight labor market.

• Foster a strong safety culture, accountability mindset, and continuous improvement orientation.

• Partner closely with HR to address labor shortages and attrition.

Safety, Quality & Regulatory Compliance

• Ensure continuous compliance with 14 CFR Part 145, Repair Station Manual (RSM), Quality

Control Manual (QCM), training program requirements, and customer/regulatory standards, and

all applicable regulatory requirements (ie FAA, EASA, etc)

• Promote and enforce a “zero harm” culture across all levels of the organization.

• Train team members on safety rules and enforces safe behaviors. Conduct safety meetings, safety

observations, safety leadership tours, and incident investigations to ensure a culture of zero harm.

• Serve as the senior site leader responsible for repair station compliance, audit readiness, and

effective corrective and preventive action (CAPA).

• Ensure personnel authorization, training, and qualification requirements are met and documented

in accordance with Part 145 and company procedures.

• Develops and maintains sound internal control structure for business.

Continuous Improvement & Strategy

• Implement Lean, continuous improvement, innovation strategy, and capacity‑expansion

initiatives to support rapid market growth.

• Develop and execute strategies to balance demand growth with labor, tooling, and facility

limitations.

• Collaborate with executive leadership on long‑term growth planning, capital investments, and

capability expansion.

Customer & Stakeholder Engagement

• Serve as a senior point of contact for customers, ensuring transparent communication and issue

resolution.

• Partner with supply chain, engineering, quality, and commercial teams to align priorities and

drive results.

• Promotes organization in industry, manufacturing or trade associations

Supervisory Responsibilities

Manages 2 subordinate supervisors who supervise a total of 40-60 employees in the Sales, Operations and

Engineering and manufacturing areas. Is responsible for the overall direction, coordination, and

evaluation of these units. Also directly supervises 3-5 non-supervisory employees. Carries out

supervisory responsibilities in accordance with the organization's policies and applicable laws.

Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing

work; appraising performance; rewarding and disciplining employees; addressing complaints and

resolving problems.

Qualifications To perform this job successfully, an individual must be able to perform each essential

duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability

required. Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions.

• Proven experience leading teams through growth, change, and operational constraint.

• Strong operational acumen with the ability to move seamlessly between strategic leadership and

hands‑on execution.

• Demonstrated success developing inexperienced or early‑career teams.

• FAA Repairman Certificate (preferred, not required).

• Experience serving as a working or “player‑coach” leader in an MRO or production environment.

• Familiarity with Lean manufacturing, Six Sigma, or continuous improvement methodologies.

• Strong understanding of aviation regulatory environments and repair station operations.

Education and/or Experience

• Bachelor’s degree in Engineering, Aviation, Operations Management, Business, or a related field

(or equivalent experience) and 10+ years of progressive leadership experience in Maintenance,

Repair & Overhaul, aviation, manufacturing, or a regulated industrial environment; or equivalent

combination of education and experience.

Key Competencies

• Exceptional people leadership and coaching skills

• Decisive, hands‑on problem solving

• Ability to thrive in a high‑growth, labor‑constrained environment

• Strong communication, influence, and stakeholder management

• Results‑driven with a strong sense of ownership and accountability

 

All your information will be kept confidential according to EEO guidelines.

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We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.

At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)