General Manager - Magpie & Stump

We’re seeking a General Manager to join us at the Magpie & Stump! Magpie & Stump guarantees a classic Banff experience complete with tacos, tequila and debauchery. This little piece of Mexico in the mountains serves up tacos, burritos, enchiladas and over 60 tequilas. In the summer months join us on 'El Patio' - our sun-drenched rooftop taco bar. Open-air starlight fiestas are also our area of expertise, serving up margaritas and cervezas under the Banff sky. Want to know more? Check us out here: https://www.magpieandstump.ca/

General Manager

The General Manager (GM) is responsible for overseeing the day-to-day business operations of the venue. Through the exercise of discretion and independent judgment, the GM has overall supervisory and managerial responsibility for the daily operations of a single venue ensuring desired outcomes (i.e., increased sales, profitability, and employee retention). The GM mobilizes the venue management team to oversee the financial controls, operations, people development, guest experience and compliance within the venue.

We Love Perks! This Position Includes:

• Great salaries, achievable bonus programs + tips
• 50% off food, bottles of wine & sake for yourself + a guest at all BHC venues
• Training & Development allowance
• Cell phone allowance
• Extended health benefits with premiums completely paid for by BHC after 3 months
• RRSP matching program after 3 months
• Short-term & Long-term Disability coverage after 3 months
• Paid vacation + statutory holidays
• Paid community volunteer time
• Subsidized manager housing may be available

What You’ll Do:

• If it’s happening in the restaurant, you are a part of it! Planning, executing, elevating - you do it all
• You like systems and processes, so you’ll focus on getting those right for your team
• You do what it takes to increase sales and minimize costs without compromising quality
• Manage all areas of the venue and make final decisions on matters of importance
• Effectively communicate and interact with all departments across the venue, including the BOH management team, as well as the BHC Head Office
• Like us, you’re proud to be a part of BHC, and so you have a strong commitment to the BHC brand and team culture
• While you’re very focused on ensuring outstanding guest service, responding to complaints, taking appropriate action, and generating return guests, you also recognize the importance of employee experience and building a strong team culture

What You Have:

• ProServe certification required
• Flexible schedule required
• Proven success in a General Manager role is an asset
• You’re a real people person - It's not just about customer service for you, it's about hospitality
• You're not only an amazing team player but also have a knack for bringing others together to work towards a common goal
• Connecting with people and building trusting relationships comes easy to you
• You don't shy away from working with various types of technology and systems, including the ability to troubleshoot, update, and train others on the use of
• Understanding of the importance of communication and workplace culture
• Willing to take a step back to look at things from other perspectives and be open to a different way
• Ability to work with people sensitively, tactfully, diplomatically, and professionally at all times

Banff Hospitality Collective is: https://www.banffcollective.com/

BHC is an equal opportunity employer. We are committed to employing a diverse workforce and value applicants with a diverse range of skills, experiences and competencies, and encourage all qualified individuals to apply. If you are invited to participate in the hiring process and require an accommodation request, please let us know in advance by responding to the invite email.

Applicants must be legally eligible to work in Canada.