General Manager (International Convention Center – Pre-Opening)
Confidential
Posted: January 30, 2026
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Quick Summary
Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! Opening in late 2025, this architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces.
Required Skills
Job Description
Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! Opening in late 2025, this architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await!
Why Join Palazzo Ezulwini?
• Be part of an iconic development set to redefine Eswatini’s business and event landscape.
• Lead a world-class team in delivering exceptional experiences.
• Work in a dynamic, growth-focused environment with opportunities for professional advancement.
Role Overview:
The General Manager will oversee the overall operations, performance, and strategic direction of Palazzo Ezulwini International Convention Center and the future hotel. This role requires a visionary leader with a strong background in hospitality, large-scale event management, and business development to position the property as a top-tier venue in Southern Africa.
Key Responsibilities:
· Lead the day-to-day operations of the convention center and, later, the hotel, ensuring seamless execution of events, conferences, and guest services.
· Drive sales and revenue strategies, working closely with the commercial team to attract international and regional events.
· Establish operational excellence, maintaining the highest standards of service, safety, and efficiency.
· Develop and implement a long-term business plan to position Palazzo Ezulwini as a market leader.
· Build and maintain strong relationships with government entities, corporate clients, and event organizers.
· Oversee financial performance, budgeting, and cost control to maximize profitability.
· Lead, inspire, and mentor department heads, fostering a strong, guest-centric culture.
· Ensure compliance with local and international hospitality regulations and standards.