General Manager

About Us: River Stone Wellness Centre - Wellness… done well!

Visit Us: River Stone Wellness Centre: South Edmonton Massage, Acupuncture & Chiropractic Clinic

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In this senior leadership role, you’ll be responsible for driving operational and sales excellence across multiple divisions, including strategic, operational, and administrative responsibilities aligned with company growth through revenue generation and business development.

Job Duties and Responsibilities:

Lead a team that provides operational expertise in services while providing hands-on execution management of operations.

Generate revenue growth across all divisions, while driving down costs to ensure operational efficiency

Manages the client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.

Builds, develops, and leads a management team and staff capable of carrying out organizational objectives.

Recommends methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.

In partnership with Finance, manages a budget and assists in the design of improvements to optimize financial performance and operational productivity.

Manages compliance with all provincial and federal regulations and codes and maintains all associated records and reports.

Ensures compliance with River Stone's standards of operation including safety standards and River Stone's Business Conduct Policy at all times.

Other duties as assigned to support goals and objectives.

Qualifications

In order to be prepared for this leadership role, qualified candidates will possess:

Bachelor's degree level education or equivalent, highly preferred in an area of Medical or Business Management.

The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.

Savvy interpersonal skills to communicate effectively with clients, senior management, and River Stone support staff.

Proven ability leading through other managers.

Experience in creating and managing a department budget, financial controls and analysis.

Experience crafting product sales strategies and implementing operational programs and initiatives.

Ability to adapt to changing list of priorities based on needs of the company, regulatory compliance, and management of risk.

Condition of Employment:

Security; proof of a clean criminal record is required;

Proof of valid of certification

Summary of Compensation Package:

Competitive Compensation Structure

Work/Life Balance - Flexible Scheduling

Group Health Benefits Plan: Medical, Dental, EFAP 

 In-House Employee Discount Program on Products & Services (River Stone Group of Clinics)

Professional Development Fund

Employee Referral Program

Performance Feedback & Opportunity for Growth & Development

Please note: The River Stone Wellness Centre thanks all interested applicants in advance however only suitable candidates will be contacted for an interview.   

RIVER STONE is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

RIVER STONE expressly prohibits any form of workplace discrimination or harassment based on any of the aforementioned characteristics. We are dedicated to promoting a diverse and inclusive workplace, and we welcome and encourage individuals from all backgrounds to join our team.