General Custodial / Maintenance Worker - HART Hub

Who we Are:

Canadian Mental Health Association Durham is an integrated community mental health and primary care hub that has been providing mental health services to Durham Region for over 60 years.

During that time, it has evolved to provide a broad range of services to individuals and their families experiencing mental health challenges, from information and education to case management, psychosocial rehabilitation, housing and primary healthcare. These services are provided through inter-professional teams focused on providing clinically based services that, in addition to dealing with client mental health issues, address social determinants of health using the recovery model.

Overview of the Role:

Reporting to the Facilities Lead, this individual will have responsibility of providing general custodial and maintenance support primarily to the HART Hub facility. This includes ensuring the cleanliness, safety, and functionality of the building through routine custodial work, repairs, and general upkeep, with cleanliness being their focus. They will also play a role in supporting building operations including basic maintenance of building systems and equipment, and inventory management. They will also provide expertise in facility best practices, safe work procedures, and efficient problem-solving related to building maintenance and operations.

Location: HART Hub employees may begin work at 60 Bond St. West, and will move to the designated HART Hub location in Oshawa at a later date. 

Hiring for two positions.

Duties and Responsibilities:

Primarily Responsible for general custodial duties for the Hart Hub

Primarily Responsible for minor maintenance and repairs of the Hart Hub

Minor electrical, plumbing and HVAC

Small furniture moves

General repairs including painting, carpet cleaning, spill clean-up etc.

Ensures all building access points are secure, clear and accessible including snow removal, salting, and general cleaning.

Responsible for managing inventory of supplies related to the role, such as tools and cleaning supplies; may occasionally be provided with resources to purchase items as needed

May provide back up support for other Facilities General Custodial/Maintenance Worker(s) at other CMHA Durham locations

Client Safety

Adhere to CMHA Durham client safety programs including program policies as well as infection control and prevention procedures. In partnership with clients, family members, and fellow staff, maintain open lines of communication to assist the organization in identifying and achieving quality outcomes for client safety. Report client safety incidents and suggested improvements to manager or delegate.

Other Duties as Assigned

Attend, participate in team meetings and all employee meetings

Participate in organizational quality improvement activities, e.g. accreditation projects, committee work, special events

Participate in quality improvement activities at the team/program level

Participate in external committees as required

The above statements are intended to describe the general nature and level of work being performed by the incumbent(s) of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of the position.

Effort:

Sits, stands and walks daily to perform the duties of the job

Regular lifting, bending and reaching required

Concentration, attentiveness and creativity required daily using sight, hearing and touch to operate tools and computer, respond to inquiries, etc.

Operates personal vehicle and/or company vehicle to perform the duties of the job

Creativity and innovation required daily using sight, hearing and touch to operate a computer

Risk Management:

Minimizes risks adhering to CMHA Durham Policies and Procedures identifying, assessing, evaluating and controlling risks ensuring well-being of employees and clients.

Qualifications:

Minimum of three years custodial/maintenance experience and/or equivalent combination of education, experience and/or lived/life experiences is required.

Minimum high school diploma or equivalent

Knowledge of heating, cooling and ventilation systems

Ability to perform minor repairs in plumbing, electrical and general building maintenance

Knowledge of building renovation

Ability to work independently

Experience and knowledge of life safety systems

Ability to adapt quickly to change and deal with sudden urgent issues

Good communication (written and verbal) and organizational skills

Ability to lift up to 50 lbs (22 Kg)

Cell phone and steel toed boots

Valid Ontario Driver’s license, access to a dependable vehicle in safe working order and appropriate insurance coverage

Knowledge of MS Office (Word, Excel, and Outlook), as well as the internet

Able to integrate CMHA Durham’s philosophy of being a “welcoming organization” into everyday practice.

General knowledge of the mental health environment in Ontario.

Ability to adapt to change and navigate through ambiguous situations

Project management skills

Knowledge of Indigenous communities and cultural practices (preferred).

Intermediate fluency in French considered an asset

Work outside of normal business hours as required, in compliance with the Disconnect from Work policy.

Working Conditions:

Exposure to psychiatric behaviors that may be considered offensive (abusive/irate clients), deadlines, multiple demands, distractions/Interruptions

Exposure to hazards including, but not limited to:

Muscle strain from lifting

Noise

Bodily fluids in clinic areas and client rooms

Frequent standing, walking, and movement throughout the facility during the course of the workday

What we Offer:

CMHA Durham is a non-profit community-based organization that believes that mental and physical health care is for everyone regardless of class, race, sexuality, gender, age, faith, or ability. With a flexible working model (within reasonable parameters of the program), memberships to meditation apps, competitive vacation, wellness time and 100% employer paid health benefits, work-life balance is not only encouraged but expected. Our Monday – Friday work week has 35 hours for most position and everyone gets their birthday off with pay.

Read more about us at CMHADurham.org/getinvolved.

CMHA Durham endorses the principles of workforce diversity and does not use AI algorithms or automated decision-making in the recruitment process.   All qualified candidates are encouraged to apply; however, only those selected for an interview will be contacted. Please advise us if you require any level of accommodation; we are here to help and support you.