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General Assistant - Airline Catering - Crawley

Optime Group

Crawley, England, United Kingdom permanent

Posted: February 13, 2026

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Quick Summary

Support a well-established client within the airline catering industry, providing excellent customer service and ensuring high-quality food and beverages are delivered to customers.

Job Description

Optime Group are excited to be recruiting General Assistants to support a well-established client within the airline catering industry. This is a brilliant opportunity for individuals seeking stable work, great shift patterns, and excellent facilities in a supportive, people-focused environment.

What's on offer:

• Rate of Pay: £12.81 per hour
• Location: Crawley RH10 9QT
• Shift Pattern: 4-on/2-off or 5-on/3-off
• Shift timing: From 04:00am to 23:00pm - 8 to 12 hour shifts.
• Free On-Site Parking
• Complimentary Meals – breakfast, lunch and dinner provided while on shift
• Free Tea & Coffee – stay energised throughout the day
• Temp to Perm (performance-based)

Key Duties:

As a General Assistant, you will play a crucial role in ensuring airline catering and equipment are prepared and dispatched in line with flight schedules. You may be assigned to one of the following departments:

• Mandatory Key Roles and Responsibilities:
• Rotate stock is rotated to get maximum shelf life.
• Record, report food wastage.
• Record, report breakages i.e. china, glass.
• Ensure production schedules are met.

• Dishwash
• To dispose of all waste in the appropriate equipment provided.
• Load catering equipment into the machine as per training.
• Ensure wash machine is running to temperature.
• After washing check equipment for damage and cleanliness.

• Production
• To ensure all airline products are to specification.
• To ensure and check all products are supplied to relevant departments in an organised manner packed into the appropriate equipment ready for use/dispatching to aircraft.
• Pack carts/ Production trollies to the required standard and in accordance with passenger volumes.

• Pick and Pack
• To check all products prior to packing.
• Pack carts to the required standard and in accordance with passenger numbers.
• Carry out final search and screening function.

You’ll also be responsible for maintaining a clean and safe working environment and supporting operational needs as required.

Requirements:

• A flexible and enthusiastic approach to work
• A strong sense of teamwork and collaboration
• Ability to work in a fast-paced environment
• Basic numeracy and checking skills
• Reliability and commitment to upholding our core values
• Valid Passport or Driving Licence /Birth Certificate or National ID card
• UK Settled Status (If applicable)
• Proof of National Insurance
• Proof of (current) Address
• 5 Year Address History
• 5 Year Work Reference History
• Successful candidates will be required to complete a basic criminal record check following interview in line with CAA requirements.

PLEASE NOTE: As this position is in the aviation industry, successful applicants must be able to provide 5-year checkable history.

For an opportunity to interview for this fantastic role, please submit your CV to apply!

Optime Group is acting as an Employment Business in relation to this vacancy.

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